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Your shipping address: IMPORTANT!!
- Please confirm your shipping address is correct before making payment.
- You know where you live, we don't!
- eBay does not allow us to change an address after payment is made.
- If you ask us to change address, it will require us to cancel your order, ask you to correct your address and redo order.
Combined Shipping: International
- Due to eBay's new policies, they require us to require immediate payment on your purchase.
- PLEASE use the eBay shopping cart - it may save you money!
- In the event eBay overcharges you for shipping, we will send a refund for the correction.
Combined Shipping Discounts: USA
- Due to eBay's new policies, they require us to require immediate payment on your purchase.
- PLEASE use the eBay shopping cart - it may save you money!
- If we issue a credit for overpayment of shipping, we may deduct up to 50% of the overpayment to cover fees.
- eBay DOES NOT refund the fees we pay based on shipping charges if we issue a refund for shipping!
- Paid orders may ship as seperate orders with no shipping refund.
USA Shipping:
- We ship using USPS First Class, Parcel Post, Priority Mail, and several FedEX options.
- We may upgrade your shipping method at our discretion.
- Tracking is provided. Orders over $750 will require a signature per Paypal rules.
International Shipping, Customs Fees, Import Taxes and Duty:
- We ship USPS First Class International and Priority Mail. It's your choice!
- There is no tracking on FCI or Flat Rate Priority Shipping.
- Allow two to ten weeks when choosing First Class International, but it's usually far less.
- Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.
- These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these
- additional costs will be prior to bidding or buying.
Insurance:
- We insure all International shipments.
- Insurance is purchased from Shipsurance. (eBay application)
Handling and Shipping time:
- 99% of all orders ship the next day. Some even ship the same day!
- Please be aware USA Shipping Holidays may affect International Shipments.
Sales Tax and Import Fees:
- New York Residents will be charged 8% Sales Tax - It's the law.
- International Customers are responsible for any and all customs, duty, or taxes.
- Don't ask us to falsify a customs form...We will not do it.
Returns:
- No returns are accepted on opened items.
- All items we sell are covered by Manufacturer Warranty.
- Do not open a return case for defective items, Contact us FIRST.
- Buyer must notify us within 2 days, and return within 7 days of receipt.
- A restocking charge of 15-20% will apply.
- We do not refund original shipping charges.
- Once an order has been packed and the shipping label printed, cancelling an order is the same as a return.
Payment:
- We accept Paypal and USPS M/O's.
Pricing Policy:
- Pricing for our items on ebay may differ from our store's website pricing.
- ebay charges over 10% in fees, these are reflected in our items pricing.
- For more info, please visit www modelrrsupply com
Warranty? New or Used?:
- Everything we sell is brand new and covered by Manufacturer's Warranty unless noted.
- We will assist you in the warranty process if needed.
- We only sell brand new items, would you want a returned and used decoder?
- Ask another seller if they test each returned item before shipping it you? We don't believe so...
- Our items are all factory fresh!
Special Order or Inventory Requests:
Send a message via eBay message system.