- You may return the products within 30 days after receiving the products for a 20% restocking fee plus return shipping cost. All products returned must be 100% complete, containing all original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer. If the returned merchandise is not in the same condition as it was when sold, we will not be able to process the return and the merchandise will be sent back at the buyer's expense.
- Special order products cannot be returned due to the nature of the product.
-If merchandise arrives damaged: it is best to refuse it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for us to file a damage claim. Save the merchandise and the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of damaged merchandise.