New Mens Skechers 68520 / CDB MARK NASON CROCKER Leather Fashion Trainers Shoes

Returns Policy

1. How do I return an item?

UK customers - If your item(s) are unsuitable don't worry, we offer a FREE 14 day returns policy.

1. Repack the item in its original packaging.
2. Add Return Address -2 Croft Brow OldhamLancashireOL8 3AJa note inside with the reasons for return & your eBay ID. E.g. you could write the product name, and next to it, Unsuitable, small fit etc
3. Return the package by using the Post Office counters and obtain a certificate of posting from the Post Office.
4. Keep your Certificate of Postage safe, as you will need this as your proof of return.

In the event that we do not receive the returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.

Please note: If the item(s) are unsuitable, you will be refunded for the cost of the item, not the initial cost of postage for the goods to reach you. We will refund in full only if the item(s) are deemed incorrect or faulty. If this is the case, the items will be inspected upon arrival at the warehouse, and a full refund given if the item is deemed not as described or faulty.

Products should be returned to us in the condition they were in when delivered to you, together with all accessories and packaging that were supplied with the Product(s).

2. Exchanges

You will have to return the item(s), to our Return Address

-2 Croft Brow OldhamLancashireOL8 3AJand then make a new order through the UKSuperFit eBay outlet. We'll process your refund within 48Hrs product being received back here.

3. Any Further Queries

If you have any further queries regarding our returns policy, please contact us at ebay@uksuperfit.com, or alternatively, just click on the 'Contact us' link at the top of the page.

Our office opening hours are 5 Days a week 10.00am - 6:00pm.(Excluding weekends and Bank Holidays). We aim to respond to all queries within 24 hours (1 Working Days), however most queries will be responded to quicker than this.

Delivery Information

Where we deliver to?

INTERNATIONAL - Here we cover only European Union including Ireland, Germany, France & Italy.

UK Domestic - We post all UK Mainland Area besides Channel Islands, Scottish Highlands, Isle of Wight, Scottish Islands, Isle of Man, Northern Ireland, Scilly Isles.

What are the postage costs and estimated delivery timescales?

UK Deliveries

Standard Delivery - (3-5 working days) - £2.90

Express Delivery - (1-2 working days) - £3.90

Republic of Ireland Deliveries

Standard Delivery - (3-5 working days) - £4.99

European Deliveries

Standard Delivery - (5-10 working days) - £8.99

(Please note: We offer an express service for deliveries within the UK ONLY).

We have set out estimated delivery times above as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.

Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.

Our Carriers

We use either Royal Mail or one of our other delivery partners. If there is no-one available to take delivery they may attempt to leave it with a neighbour or in a safe, secure location. A card will be left to advise of this, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a collection or schedule a new delivery date.

Please note that a signature may not always be required.

Any Further Queries

If you have any further queries regarding delivery, please contact us at ebay@uksuperfit.com, or alternatively, just click on the 'Contact us' link at the top of the page.

Our office opening hours are Mon-Fri 10.00am-6pm, (UK Time), (Excluding weekends and Bank Holidays). We aim to respond to all queries within 24 hours (1 Working Day), however most queries will be responded to quicker than this.

Delivery Information

Payment

We do not accept any other payment methods, e.g. Cheques, Postal orders.

Any Further Queries

If you have any further queries regarding the payment process, please contact us at ebay@uksuperfit.com, or alternatively, just click on the 'Contact us' link at the top of the page.

Our office opening hours are 5 Days a week 10.00am - 6:00pm.(Excluding weekends and Bank Holidays). We aim to respond to all queries within 24 hours (1 Working Days), however most queries will be responded to quicker than this.

We would like to be contacted via eBay:

Most of our products are compress packed by our suppliers, so the size of the actual outer carton does not mean that your item cannot fit into the carton.