The Best Brands is a Trading name of EKM Trading Ltd which is a family run business with over 30 years experience, providing quality service to our customers! Here at Best Brands we believe in bringing you the latest Must have Technology and Consumables at prices which are better than anywhere else. The products we sell, we are fully authorised retailers for. This means you will not be purchasing cheap import products that carry no technical support or warranty.

All of our products are of top worldwide brands, For example: Garmin, TomTom, Mio and Casio. We also have a busy town centre retail store where items can be viewed or picked up. We carry stock of all the top brands that you will find in the big department stores but offer huge savings. We believe in honest customer service and efficient purchase and delivery processes; we aim to ensure that in choosing The Best Brands you will receive the best possible all round purchase experience and on the occasions that something may go wrong, we feel our support and experience will be sufficient to resolve even the biggest of issues with minimal inconvenience.

The Best Brands currently accepts a wide range of payment methods, each payment method will be subject to the same order security checks and The Best Brands will withhold the right to take full payment for the goods ordered at any point during the order process.The available payment methods are as follows:
PayPal

PayPal Checkout with Credit/Debit Card

UK Delivery

Next working day delivery can only be carried out when a order is placed before the cut off time which is 4:00pm on the day of purchase (Mon-Fri). However on some occasions we can despatch after 4.00pm please contact us on 01249 815576.

DPD Next Working Day We use this service for UK Next day deliveries - Full tracking is available via email upon request.

Royal Mail Tracked 48 (2-3 Working Days) FREE - Royal Mail aims to deliver your order in 2-3 days, including Saturday. We use Royal Mail services for our standard delivery option for anyone who isn't in a rush for their parcel.

INTERNATIONAL DELIVERY

Here at The Best Brands, We deliver WORLDWIDE using only Tracked and Insured Delivery Services, Including Royal Mail and DPD.

Full tracking is available via email upon despatch.

All delivery times are stated in working days (Monday - Friday).

All online purchases are subject to distance selling regulations; this allows Customers to purchase an item from our website and then return the item should it not be required and/or not expected for full refund within 14 Calendar days of receipt. To enable this we require the item to be returned with a proof of purchase, in an resalable 'as new' condition and in accordance with the The Best Brands returns policy.

If you are returning a product, you must confirm your order number or supply proof of purchase.

If we are unable to verify your proof of purchase, we regret that we will be unable to issue a refund or exchange. Your statutory rights are unaffected.

If you choose to return an item, please do take care of it whilst it is in your possession. Please return your unused product; with the original packaging, accessories and manuals. Promotional bundles must be returned in their entirety in order for this to be refunded. See below for exclusions:

Distance Selling Regulations specifically excludes the following:

- Opened entertainment products (computer software, movies, music, video games, memory cards and USBs) as these will be deemed used;
- Products purchased with a subscription contract (unless purchased at distance, where you must inform us of your intent to return within 14 Calendar days)
- Mobile top-up cards;
- Items ordered especially for you (i.e. from the manufacturer)
- Any items that we have had to modify to fit in with your installation requirements (e.g. items that have had holes drilled through them).

In the event that the services are provided with your agreement prior to the end of this 14 Calendar day cancellation period, you lose your cancellation rights from the moment that the services are provided to you.