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Welcome to JB Watches, the home of fashion and designer watches at incredible prices with unbeatable service.
Whether you are a new customer or one of our many existing loyal customers, we hope you enjoy our new website. JB Watches is a family owned and operated business committed to providing you with 100% satisfaction. We offer top quality watches at very competitive prices.
All timepieces are new and authentic and generally come with a 1-year warranty. We are confident that your experience with us will be a pleasant one. Just Better Service Just Better Quality Just Better Prices. JB Watches offer genuine brand name luxury and fashion watches on the web.
All of our watches are unused, 100% authentic and with serial numbers intact. JB Watches sources from authorized dealers and respected industry wholesalers.
Offering you the most extensive selection of luxury watches available on-line, we source in large quantities and leverage our tremendous buying power to get the best price for you, the customer.
For your own peace of mind, and for Buyer Protection, we only accept payment through PayPal. You can pay via your PayPal account, or if you don't have an account, by any debit or credit card through PayPal’s Guest Checkout
JB Watches offer free delivery on all orders within the UK.
Delivery Notifications: You will receive an email at the address you have specified when your order has been despatched - this email contains the tracking number so you can track it online right to your door.
Delivery Time-scale: The delivery time scale is specified on the product page to indicate when you will receive your order. If placed before 10 am, subject to item being in stock ready for dispatch, or clearly stated otherwise, your order will be shipped the same day, to be received the following day.
Orders received just after 10 am are also often despatched the same day. Orders shipped on Friday almost always arrive on Saturday, however this is not guaranteed. Depending on your location, your order may arrive the following Monday if shipped on Friday.
International Deliveries: The delivery estimate on the product page does NOT apply for international deliveries. International orders are shipped by Royal Mail International, or private couriers such as FedEx or UPS and is usually £12.00 (depending on country) to most destinations, and the delivery timescale is a non-guaranteed 3 - 10 working days.
Returns: As long as the item(s) are returned as new in their original packaging we can offer a full refund or an exchange.
Under the United Kingdom's Long Distance Selling Regulations, you have the right to cancel your order for any item purchased usingJB WATCHES and receive a full refund within 30 days.
Please attach a note stating your name, order code and the reason for return, so that we can process the refund as quick as possible.
Please return your item(s) to:
JB Watches
PO Box 484
Manchester
M28 8DL
United Kingdom
- When received, all returns are examined by no less than two members of staff in order to determine the condition of the item, the nature of the return request and the action to be taken.
- As soon as this has been done, you will be contacted by a member of our staff who will inform you of the status of the return.
- All returns are usually processed on the day they are received but please allow up to 7 days to process from the time the return was received.
Faulty Item: If the item you received is faulty, please contact info@jbwatches.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.
I received the wrong item: If the item you received is not what you originally ordered, please contact info@jbwatches.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
Warranty: All of our watches are covered by a 1-year seller warranty. The warranty covers mechanical faults or breakdown only, i.e. problems with the timekeeping element (movement) which is down to a manufacturing defect. The warranty excludes any kind of accidental damage. All our watches are supplied with a seller warranty (unless otherwise stated).
Mechanical or other faults which are a result of mishandling, negligence or shock from subjecting the watch to rigorous activities such as vibration or dropping, are not covered under any circumstances.
The warranty does not cover damages such as scratches, discolouring, crystals falling out or glass, leather or fabric straps, damage due to excessive wear and tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations and damage due to physical and/or accidental abuse.
T: +44 161 393 1774