eBay

Payment

We accept Paypal Only.

Shipping

We will ship all items on your order within 1~3 business days.
International Shipping Available. (Excluding Africa).
Items will be Shipped by 'Expedited Flat Rate Shipping Service'.
Expedited Flat Rate Shipping Service. (Worldwide Free Express)
Item will be sent to the address registered in eBay.
Expedited Shipping Service with tracking number- 3~7 days.
Standard Shipping Service with tracking number- 10~25 days.
Economy Shipping Service without tracking number- 15~30 days.

- Free Shipping, 2~5 business days.
- Holidays are excluded from the Shipping days
- Delivery can be delayed due to the custom clearance.
- Delivery through APO, FPO, and PO Box is available.
- After order, if you have request, please send the message immediately.
- Holidays are excluded from the Shipping days.
- Delivery can be delayed because of customs in your country.

Please send the message at first, if you would feel delivery time is delayed.

The tracking number information link : The tracking number

Customs

Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or purchases.
According to eBay policy, buyers are responsible for the customs issue, broker, and tax.
This is the nature of international shipping. Please be aware of the customs law of your country.

Returns

At our store, our primary goal is to ensure Full satisfaction with your purchase.
We offer Exchange or Repair when there are defects on the item or misrepresentation on listings.
All returning items for a refund must be unopened and in new condition, in their original boxes including all packing material.
Shipping and Handling fee are not refundable. All returns should be previously discussed and agreed upon with us.
Please contact us if you have any problems.
We will help you to resolve problems as soon as possible.

Contact Us

We will do our best for your satisfaction.
If you give order along with a message after the payment or during weekends and holidays, we hold the shipping for accurate delivery and your satisfaction.
The shipping will proceed after your confirmation.
Therefore, please ask questions about products before you order it.
It would also help you on your decision.

On Korean holidays, replies for message may be delayed.
(Please refer to notice on product description page or our information message)

Before you open a case,
please contact us through message.
We will definitely take care of your issue.
Real time reply could be impossible due to the time difference.

On weekend, the CS team is off. Please leave us ebay messages. We will get back to you on Monday.

Business Hours : MON to FRI. 9AM ~ 6PM (Pacific, GMT-8)
The Time Now - Reliable current time of the World

Messages received by 9AM (GMT+9) on weekdays excluding the weekend and holiday,in Korean time, will be replied on the same day.

Sydney - AM 11 (GMT+11)
Moscow - AM 04 (GMT+4)
London - Midnight (GMT)
LA - PM 04 (GMT-8) (PM 03 while day-light saving)
New York - PM 07 (GMT-4) (PM 06 while day-light saving)
Singapore - AM 08 (GMT+8)

Frequently Asked

Q: How much time does it take on shipping?
A: Usually, it takes about 2~5 days excluding weekends and holidays. (As of US/express) Please note that these delivery times are averages. It can differ depending on your location. During Korean holidays, the delivery time may take a little longer than usual.

Q: Do you provide tracking number?
A: Yes, we provide tracking number. In case of airmail, eBay upload tracking information 1~2days after the purchase.

Q: What if I have an issue?
A: Contact us and send us message only through eBay message at first. All of our e-mail is only used for outgoing. We do not respond to e-mail.

Q:Return & Refund
A: Please refer to following notice before you require return process.
1.Every return can only be processed after the issue is discussed with us.
2.Most of the warranty is guaranteed for 1 year, but it provided under consultation with the manufacturer.
3.Returning simply for a refund is available with the box and the item in original state and the box is unopened. However, original shipping fee will be deducted.
4.Return item must be in its original box and include all of the original accessories. Fees will be applied for missing items such as adapter, original box, harnesses, and etc.
5.Returning process will be done according to our return policy and buyer's cooperation is very crucial.
(After confirming return, each process will be communicated via eBay message.)
6.Returning process and duration may differ depending on the carrier company.
7.For items that require installation, return after installation and refund of installation

Feedback

Please contact us through the ebay message only (Please do not send the email, such as Gmail)
You can contact seller rightly,
Our seller ID click - come in Store page - press "Contact" button

With your positive feedback, we can provide you a better service as a Big Seller on eBay.
If you have any questions, please feel free to contact us via eBay message.

How to leave a feedback.
"Purchase history" under the "Summary" - Click the "Leave feedback" under the "Action"
- Check the "Positive" as the rate this transaction with "Five stars".