We are sure that you will be delighted with your purchase however we will accept returns within 14 days if the item is not as described. If an item is faulty contact us immediately to arrange for the item to be sent back for a refund or exchange. This does not replace the manufacturer's warranty. All postage and packing costs for the return are to be paid by the buyer. Items should be sent back in the condition in which they were received. All tags and original packaging must still be intact. Refunds will be given once the item has been received back, please send your item by a trackable method, as we will not refund on goods not received. Please include your user ID and Item number in with your return, for a faster refund. Return postage costs for items will not be refundable. These policies do not affect your statutory rights.
Shipping costs are for U.K Mainland only. Please contact us for shipping costs to other destinations as prices will vary. You can request to have goods sent by Recorded or Special Delivery for an additional cost. Once posted goods are in the hands of Royal Mail. We are not liable for late deliveries or any other claim. Items are usually dispatched within 24-48 hours (except weekends) after receiving cleared payment. Goods are sent 1st class post or Parceforce depending on the weight. If an item has not been received within 5 working days please contact us.
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We can be contacted via eBay Messages and will reply to you as soon as possible. Customer satisfaction and or eBay feedback are both important to us. Should any problems arise please do not hesitate to contact us and re will try to resolve it quickly.