- Why ECT DATA?| 90 DAYS WARRANTY|Payment|Shipping|Return and Exchange Policy|Refurbished Products and Battery Life
We are an Authorized Refurbisher. We have professionally refurbished this iMac back to factory standards. This laptop is functionally flawless. Ready to perform right out of the box!
The ECT DATA warranty is second to none in the industry. For 90 DAYS from original date of purchase, ECT DATA will provide Technical Support at no additional charge to you. Technical Support is limited to original hardware and equipment operating system software installed by ECT DATA. This warranty covers the computer's hardware against functional defects that are not covered by the original manufacturer. It does not cover any special needs you might have such as peripheral and/or software installation assistance. It also does not cover software issues, neglect, or unauthorized repair. UNAUTHORIZED REPAIR ATTEMPTS WILL VOID ANY AND ALL WARRANTY. The warranty extends only to you, the original Purchaser, and is not transferable. This Warranty is valid only within the 48 continental United States. Data recovery is not included under this Warranty, and ECT DATA is not responsible for data that may be lost or damaged during transit or repair. OBTAINING WARRANTY SERVICE To obtain warranty technical service from ECT DATA, you must first call our Customer Service Department 1-425-329-4050 ext 1020, Monday-Friday 9AM-4PM Pacific Standard Time. If your problem cannot be resolved by our technician, we might arrange to receive your item back from you for repair or replacement. We will then issue a "Return Merchandise Authorization" number which is required on any return. This number should also be visible on the returned package. All returned products must have an "RMA" number and should be shipped to our address (details will be provided upon request). Once we receive your item, we will assess the problem and repair any hardware issues and then return the item to you. If we determine that it is not a hardware issue, you will be contacted with a new price/charge for the repair of the item. If you decide against the repair, you will be charged for a shipping label to return the item. Warranty and Technical Service DO NOT include: Laptop batteries, repair and/or replacement of Computer Products or Components damaged by accident, abuse, modification or attempted repairs by anyone other than ECT DATA, unsuitable physical or operating environments, improper maintenance, intentional misuse of products, tampering or removal of ECT DATA serial numbers or certification stickers, failures caused by a product for which ECT DATA is not responsible, as well as acts of God including but not limited to floods, lightning, earthquakes, hurricanes, and tornadoes. Warranty also excludes installation issues with products purchased elsewhere. Warranty does not cover unauthorized software and hardware repairs/upgrades. Swapping internal components in computer systems will void the warranty, unless specifically instructed by our technicians. This Warranty and remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. ECT DATA specifically disclaims any and all implied warranties, including warranties of merchant ability and fitness for a particular purpose. ECT DATA’s responsibility for malfunctions and defects in hardware and accessories is limited to repair or replacement as set forth above. ECT DATA is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with ECT DATA products, and any failure to maintain the confidentiality of data stored on the product. ECT DATA specifically does not represent that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of programs or data.
We accept payments through Paypal, MasterCard, Visa, American Express (Am Ex), Discover Bank or Bank Deposits. Please contact us for your preference of payment if you wish to pay outside Paypal.
FAQS How do I select PayPal Credit as my payment method? There are two ways to choose PayPal Credit. Some merchants have a PayPal Credit button at checkout. If they do, you can simply choose that option. If you don’t see a PayPal Credit button, check out with PayPal. Then you’ll have the option to select PayPal Credit as your payment method.
If you check out using the PayPal Credit button, a window will appear on your screen where you’ll provide your date of birth and the last 4 digits of your Social Security number, and then agree to the Terms and Conditions. If you check out through PayPal, all you have to do is log in with your PayPal information, change your payment method to PayPal Credit, and continue your transaction." I would suggest logging into Paypal and selecting PP Credit as your funding source and then try to pay again.
Y ou can always switch the funding back to the other source after you make the credit purchase.
When will your item be shipped? Items are usually shipped within 24-48 hours of receiving your payment. We use Fed ex, UPS and the Postal Service to ship most items unless other arrangements are made. Items usually arrive with 5-7 business days after the order is paid in full.
We do offer expedited services for overnight, 2-day and 3-day shipping.If your item does not already have the faster shipping options available, you can email us for pricing and deliver times to any location. Local pick-up scan be arranged, but unscheduled drop-ins are NOT welcome.
FAQS: The FREE SHIPPING offer only applies anywhere inside United States. Shipping charges may apply on international destinations.
For International postage charges, please refer to this link if you are purchasing internationally: http://payments.ebay.com/ws/eBayISAPI.dll?EmitSellerShippingCalculator
 - 14 return policy for money back on the items if the items are returned in the same condition thay have arrived. Tampering with equipment voids this warranty
- 1 YEAR Warranty for defective parts that need replacement or repairs. BATTERIES excluded. Your refurbished machine will come with used battery and have no way of knowing to what extent they will hold a charge. Our guarantee is that the product is functioning - in EXCELLENT condition.
- Items returned are REQUIRED to have a Return Authorization Number attached or posted on the package of the returned item.
- If your item are missing, you are responsible to notify us immediately. Any items reported missing after 48 hours of the shipping confirmation are not covered.
- The return shipping cost is the responsibility of the buyer unless otherwise agreed upon before the RMA is issued.
- Returned items MUST have all original item returned in the condition they received the item. Missing items will void the warranty and the return will be rejected
- Original shipping usually not refundable unless the item was reported different from the description and / or damaged in the shipping process.
Refunds
If you return an item because it's not as described in the listing, arrives damaged, or is missing parts, then your refund is:
Total purchase price + original shipping = total refund
All other returns:
If you return an item for any other reason, including changing your mind about a purchase, Shipping charges and 20% restocking fee applies.
Even though most refurbished laptops and computers have been thoroughly tested, it is wise to set some money aside for a replacement battery. We often do not know how long the laptop was in use before it was refurbished, and a battery that holds a twenty or thirty minute charge can still be said to be in working condition. However, even with this cost added, a refurbished laptop will still be much cheaper than a new one. Some refurbishers do include a new battery, so it is best to ask before purchase. In addition to possible battery issues, some products may show wear or have cosmetic flaws. Customers should understand that all laptop batteries are bound to fail over a period of time, which is generally between one to two years. Typical laptop batteries are good for up to 400 recharge cycles, after which, they tend to start losing their capacity to hold onto a charge, which is why a battery that lasts for hours when it is new, lasts for shorter durations after it is recharged more than 400 times. What is established is that the more often a battery is charged, the sooner it loses its ability to retain charge, consequently requiring replacement. When shopping for used laptop batteries, buyers should try to find out just how old a battery is before buying it, as old batteries that have not been refurbished may not have much left in them. Batteries are a consumable item. All batteries degrade with time and use. The warranty is very similar to common auto warranties which exclude consumable items such as tires. All Laptop Batteries Need Replacing. Laptop users should understand that all laptop batteries are bound to fail over a period of time, which is generally between one to two years. Typical laptop batteries are good for up to 400 recharge cycles, after which, they tend to start losing their capacity to hold onto a charge, which is why a battery that lasts for hours when it is new, lasts for shorter durations after it is recharged more than 400 times. What is established is that the more often a battery is charged, the sooner it loses its ability to retain charge, consequently requiring replacement Battery life is one of the more commonly lamented problems with many laptops. Battery life varies from model to model and is affected by screen brightness, processor speed, and how many applications are running, among other things. For laptop users who want to make their battery last as long as possible between charges, there are several things that can be done. First, reduce the brightness of the laptop screen and turn off the backlight on the keyboard if the computer has one. This will reduce how much battery power is spent on illuminating the laptop. Quitting all applications that are not necessary and disconnecting from Wi-Fi and Bluetooth when they are not needed are also ways to conserve laptop battery power. While it isn't possible to adjust a processor's speed, consumers should consider processor speed when making a purchase decision, especially if battery life is one of their top decision making factors. Activating the power saving mode on a laptop is also an efficient way to increase battery life and can be done regardless of the model and processing speed of a laptop. Some consumers choose to purchase extra battery packs and chargers, or larger capacity batteries to avoid running out of juice at inopportune moments. This is definitely an option for users who will spend the majority of their laptop time unplugged, but consumers should keep in mind that batteries start to age immediately so even if they sit in a drawer for a year before being called into service, they have already aged and lost some of their capacity even though they have never been used.
Our genuine software will allow you to access Microsoft Windows Update. This will keep your Operating System up to date and protected for years to come. |
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