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SMART-SHOP-GAMES 14-DAY RETURN POLICY: Our return policy covers broken, defective, or non-working items due to unexpected circumstances or otherwise, etc. Our return policy also covers item(s) that have not been received or item(s) that are not as described in the listing. We may choose to reimburse, provide a replacement, or exchange, for items that involve other situations of returns at our discretion. NOTICE: It is the buyer's sole responsibility to view any or all of the listings condition descriptions and or pictures concerning the items condition carefully prior to purchase. Our return policy does not cover buyer's remorse or otherwise. (a) Item(s) must be returned or exchanged within (14) days of purchase. (b) Item(s) must be in the condition that it was in previously prior to customer use. (c) Item(s) must be returned in it's original packaging, with all materials that were included, if applicable. (NOTE: We highly recommend shipping via a method that includes tracking information, or an option to purchase tracking information made available, as well as insurance, to ensure that the return item arrives safe and secure.) Upon return receipt, returned item will undergo a brief inspection and or testing if applicable, to ensure there is not any unforeseen problems or issues. Refunds are generally iniated within (1-3) business days via your original method of payment. |
RETURN FRAUD NOTICE: We take return abuse very seriously. Any intentions or attempt of return fraud / intentional return abuse will result in any or all of the follwing; (a) Fraud report.(ebay/paypal/Ic/etc.) (b) Permanently blocked from any and all future auctions with smart-shop-games, and affiliated. (c) Litigated / Prosecuted |
SHIPPING & HANDLING Our handling time is within one (1) business day. Your item(s) will be prepared for shipment within 24 hrs. from your purchase date, with shipping shortly to follow. Please note that this service is not to be confused with same day S&H. Our shipping schedule is from Mon-Fri (USA/HST) If you made a purchase during a Friday, Saturday, or Sunday, your item may not ship until the following business day, excluding U.S. National Holidays. |