We gladly accept Paypal. Paypal allows you a choice to pay for your item with a credit card or an electronic check drawn directly from your checking account. As a courtesy, we allow you 7 days to pay for your item. If payment is not received, we will cancel the transaction and relist the item.
Your item ships within one business day of receipt of your payment.
Domestic U.S. Buyers: We utilize the most cost effective means of shipping your item to you including, First Class U.S. Mail, United Parcel Service Ground, USPS Priority Mail and Fedex. Most orders will arrive within 2-5 business days. A tracking number will be emailed to you when your item ships. Need it faster? Select priority mail or contact us if you require overnight shipping.
International Buyers: Items ship by U.S. Priority Mail International, fully insured against loss or damage at no added cost and usually arrive in 6-10 business days (1-2 weeks). Some shipments can take up to a month to arrive when your purchase is held up in customs. Please allow ample time for delivery. We do not ship by First Class International Mail since this method does not allow for confirmation of delivery.
Russian Federation Buyers: Due to very high losses in excess of 50%, we now only ship to the Russian Federation by U.S. Express Mail International.
Regardless of where you are in the world, all buyers assume liability for any excess duties, taxes, or customs charges.
Payment is due within 7 days of auction's end or your commitment to buy. If payment is not timely received, we will cancel the transaction and relist the item for sale.
We want you to be thrilled with your purchase. If, for any reason, any reason at all, you decide that your item is not right for you, just return it to us, in the same great condition with tags still attached, within 14 days of receipt and we will gladly refund your full purchase price.
Due to our low, low pricing structure, buyer pays for return shipping.
Located in beautiful downtown Chicago overlooking Lake Michigan, Urban Luxe offers great deals on high quality fashion and home design. Our proximity to a large, world-class city affords us unique access to some of the best values anywhere.
Your satisfaction is truly our highest priority. But don't take our word for it. Read our customer feedback. We have earned a 100% customer satisfaction rating - and that's not easy. Every day, we renew our commitment to accurately describe our offerings, price them well, promptly communicate with you, our valued customer, and quickly ship your item to your door. If we do our job well, we hope you will leave us positive feedback.
Have any questions about a particular offering or questions or concerns regarding a purchased item? Email us. We respond to most inquiries within a few hours and all inquiries are acknowledged and responded to within 24 hours.
