Shipping
High Quality Shipping
Your order is carefully packed in a crush-proof box so it arrives in perfect condition. If payment is confirmed before 3pm Central (M-F) we will ship your order the same day!
Domestic
| SERVICE | COST | DELIVERY TIME |
| Standard Shipping | $7.99 | 2-7 days. Flat Rate Shipping. Order more from our store and your shipping rate stays the same! Free over $75! |
| FedEx 2Day | $19.99 | 1-2 business days |
| FedEx Overnight | N/A | We do not offer overnight at this time. Coming soon! |
Note: FedEx does not pick up or deliver on Saturday. Orders placed after Friday at 3:00pm CST will ship the following Monday. FedEx will not deliver to a P.O. Box (please provide a physical address during check out).
International
We do not ship internationally at this time.
*Shipping charges are not refundable.
Payment
After winning an auction or completing a Buy It Now purchase, you have two check-out options:
Check-Out Now:
After you Buy It Now, you will be redirected to our simple and secure checkout system. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation.
Check-Out Later:
At this time, we only accept immediate payment for our listings.
Payment Methods:
We accept paypal only at this time..
Contact Us
Hours of Operation
Monday through Friday
8:30am to 6:00pm (CST)
Saturday & Sunday - Closed
Address
PuzzleWarehouse
655 Leffingwell Avenue
St. Louis, MO 63122
Phone
800-539-4278 (Toll-Free)
314-856-4030 (Local Phone)
314-856-4098 (Local Fax)
Please contact us via the eBay interface for e-mail support
Most e-mails are answered within 24 hours (M-F).
Please do not hesitate to contact us if you have a question about this auction or a problem with your order.
Refunds
ALL ITEMS MUST BE UNOPENED AND IN THE ORIGINAL WRAPPING.
All items must be returned to us within the first 30 days for credit; we will give credit you minus the original shipping charge. If you received free shipping for ordering more than $75, and the return brings your total below $75, a refund will be issued less the normal shipping charge. The customer is responsible for all return shipping costs. An RMA # must be obtained by contacting our customer service.
Replacements
Please notify us immediately if the item you ordered is damaged, defective or missing pieces. Defective items must be returned to us before a replacement is sent. In some cases replacements must be obtained through the manufacturer. Please call us for more information.
