During the Auction:

This item is described as carefully as possible but we are not experts in any particular field of collectables.  We would ask you to note that whilst we try to mention any damage in the auction listing,  unless stated to the contrary you are bidding on a second hand item which may well have some marks commensurate with use and age. 

If anything is unclear please email before bidding, as all sales are binding . We are happy to take extra photographs and to answer any questions you may have before the end of the auction.

We except no reponsibility for items lost or damaged once in the postal system.

After the Auction:

After the auction we will send you an email with postage, payment and address details. . Note :   If you haven't heard from us within 24 hours of the end of the auction, please email us to let us know.

Returns:  

 If the item is received damaged in the post, please retain the item and all packaging and advise us immediately for instructions on how to claim againast the Royal Mail. We always retain proof of postage which we will forward to you if you wish to claim.

Please note that the Royal Mail no longer except claims for damaged or broken items made of china, porcelain, pottery or glass...even if they are insured !!

If you do not feel that the item matches the description, please email, before returning the goods (please use recorded delivery) for full refund.

Payment methods: