If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Items should be returned in their original packaging with a copy of the invoice and a note stating reason for return. Rather than exchanging to other items, due to possible price differences all return items are refunded, then you have the choice to buy the required item. If you are returning a non-faulty item then the cost of returning the item to us is your liability, however you will receive a full refund. If you are returning a faulty item or an incorrect item sent then we will cover all costs. We can arrange to collect the item from you or you may be asked to return the item and we will cover the postage costs for return.

Your refund will be credited to the same PayPal / card with which you made your original purchase.

Please send return goods to:

ONE18 Ltd

Unit 25, Purfleet Industrial Park

Purfleet, Essex

RM15 4YD