Payment
We only accept paypal as payment and all credit card can be accepted through
PayPal.
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Visa, Master, Discovery, American Express and debit card can be used through
PayPal
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eCheck options will take 2 to 8 days to clear. We can only ship once the
payment is cleared.
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International order we only ship to verified PayPal address
Shipping
The shipping table below is to be used as a general reference guide. The details
that apply to your specific purchase will be listed during check out.
Shipping Method
|
Shipping Timeframe
|
First Item Shipping Charge
|
Each Additional Item Shipping Charge
|
Standard
|
Usually arrives within 7 to 10 business days
|
Free
|
Free
|
Expedited
|
Usually arrives within 2 to 4 business days
|
$5.95
|
Free
|
International Standard
|
Usually arrives within 14 to 21 business days
|
$25
|
$5
|
International Expedited
|
Usually arrives within 5 to 7 business days
|
$49.99
|
$10
|
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All orders are ship out within 24 hours. You will get an email with tracking
confirmation as well an update on your eBay account.
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Require by law - 9.00% Sales tax for all package that is shipping to
California.
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We ship to PO Boxes and APO/FPO addresses.
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We are not responsible for carrier transit time. This information is
provided by the carrier and excludes weekends and holidays.
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We cannot ship on weekends and we do not offer Saturday, Sunday or holiday
delivery.
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If you don't receive any tracking information from us within 24 hours please
contact us immediately to get update on your order.
International Shipping
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International Standard with No Tracking - Usually arrives within 2 to 3
weeks
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International Expedited with Full/Partial Tracking - Usually arrive within 5
to 7 business days
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International order we only ship to verified PayPal address
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Certain delivery locations might take longer than usual depending on the
local customs
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All recipient of the order will be responsible for any import duties or
taxes charged by the local country and carrier.
Returns are easy!
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We offer 30 days money back guarantee.
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Return any gift or un-open product to us within 30 days from the order ship
date for a full item refund. The item must be in brand new condition in
original packaging when originally send to you.
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You must contact us to request a Return Merchandise Authorization Number
(RMA) and return instructions.
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Buyer is responsible for return shipping.
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If the item is defective or damaged, please contact us immediately.
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20% restocking fees apply on all returns.
Cancel and Exchange
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Contact us immediately if you wish to cancel your order and have not yet to
receive a shipping confirmation. We will cancel the order for you if the
order has not been processed yet. If the order has been ship out, please
return it by refuse the package back to sender. Once we have receive it we
will issue you a refund back to your account and cancel your order. You may
place a new order for the new item after.
Our company
Our headquartered located in La Puente, California
Business Hours: Monday to Friday 6:00 AM to 6:00 P.M. PST Closed on Weekends and
Holidays
Any questions please message us directly through eBay and we will get back to
you immediately.
Warranty
We offer a lifetime warranty service against any types of manufacture defects.
We offer a lifetime customer support if you have any questions regarding the
product that you have purchased from us.
Our highly trained customer service manager will act quickly to solve your issue
and get you on your way. They can be reach through our email support from eBay
or the toll free hot line 866-686-1828
Are you Happy!
For any questions, help, or if you are dissatisfied in any way we are here to
help. Please message us directly through eBay and we will get back to you
immediately.
If you are so happy our brand and want to get more of our products to use.
You can sign up for our power user program to test our launch products.