- Metropolitan France: Colissimo delivery time of Post between 48 and 72. - Towards European Community: Packages internationnal eco (without monitoring) or Colissimo Expert internationnel (with monitoring)
Participation in additional shipping charges
- In case of error by the customer for the ordered product or the delivery address, we will bring it to charge additional shipping costs
Withdrawal period
The customer has a period of 7 calendar days to return, at its expense, the products do not suit him. This period starts from the date of delivery of the customer order. All returns must be reported to us beforehand by email. The product must be returned complete and intact in its original packaging and in perfect condition for resale. Also joining the parcel a copy of your invoice. Any product that has been damaged or whose original packaging has been damaged, will be refunded or exchanged. This right of withdrawal is without penalty, except for return shipping costs. In the event of exercising the right of withdrawal, the customer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the re-shipment will be at the customer's expense. In case of refund, it will be made within 30 days.
Back products
It is imperative to contact us by email prior to returning product. Our services will provide you a return number, it must appear on the copy of the invoice. Any parcel arriving at our premises without this number, you will be automatically returned.
Additional information
If you are unable to find the model of your battery, or if you are looking for another tool battery, do not hesitate to contact us on Please use eBay messaging system
