Shipping

• Our Business Hours are Monday through Friday 9am-5pm PST, excluding holidays.
• All products ship from California within 24 hours of receipt of payment. Same Day Shipping offer applies if order is placed before 11am PST or 2pm EST.
• Please allow 3-5 business days for delivery to US destinations and 14 business days for delivery to any International destinations.
• We have no responsibility for duty to pay the tax when you make an order from abroad. Our price does not include taxes, VAT, or other hidden charges.
• Free tracking information will be provided after shipment is ready for dispatch.
• We reserve the right to charge additional shipping fee for reship items due to wrong shipping address provided during checkout.
• Any delays that occur after the package has been shipped out of our facility is a fault on the carrier (UPS/USPS). Thank you for understanding.

Payment

• Payment must be received within 7 business days or case will opened automatically by eBay.
• We accept PayPal and Credit Card payments.

Returns

• We offer exchange or refund (excluding shipping and handling charges) within 30 days, subject to an Authorization from us.
• Authorization does not guarantee final disposition, and all returns are subject to inspection.
• Defective products or missing items must be reported 30 days after receipt of the item, and customer is responsible for the cost of return shipping.
• We reserve the right to impose a 15% restocking fee on all refused shipments. All S&H charges are non-refundable!
• Buyer must accept all shipping & return policies before placing the order.

Terms of Sale

• Please read carefully on what item(s) are included in the package before placing your order. We will not take any responsibility of you order the wrong item (Restocking Fee may apply).
• The shipping address that you provide must be the same as your PayPal account shipping address.
• Please email us immediately if you have a wrong shipping address prior to the merchandise shipping out. Buyer is responsible for additional shipping costs if delivery address provided is incorrect.
• Per eBay policy, the buyer is responsible for all customs-related fees, including import duty imposed by your country's postal service.