If you are not completely satisfied with your purchase from Elixir Garden supplies we offer a full money back guarantee. Please notify us within 7 days of your delivery and upon receiving our goods back we will issue a full refund providing the item is unopened and “as new” (excluding P&P).
Please inspect your goods upon receipt of delivery. If they are damaged and require a signature by the courier sign for them as damaged and contact us immediately. Shortages or damages must be notified to us within 3 days of receipt of your order. Upon receiving our goods back we will either dispatch a replacement item or issue a full refund, which ever your preference.
1. You may return any items which are damaged or faulty.
2. Please notify us of your intention to return an item within 7 days of delivery and have the item returned to us no later than 14 days for a full refund.
3. Afterwards, please re-package the item safely and appropriately for transit and include a note stating the reason for the return.
4. All items are returned at your own risk. In the event of a returned item being lost we will require proof of postage. Please keep any postage receipts or post via recorded delivery to avoid any problems.
5. Return of non-faulty unwanted items will receive full refund minus a package and postage cost.
Elixir Garden Supplies Ltd
Anchor Building
Westgate
Morecambe
LA3 3DD
Email: info@elixirgardensupplies.co.uk
Telephone: 01524 741229