ShoesPal is a US seller located in southern California, owner of 2 retail stores and been in shoes business since 1998.  All orders placed with ShoesPal is shipped in USA, not at overseas(Asia) like many other eBay sellers.  We’re simply affordable with high quality goods for all the people worldwide.  Our goal is consistently exceeding the expectations of eBay customers by delivering the finest items at amazingly low prices for everyone and all buyers will find our eBay store to be much less expensive than traditional retail stores.

We offer a 7 day exchange policy for your item.  Your satisfaction is very important to us!  If your item is not as described or if there’s any flaw your welcome to return the item for an exchange.  Returns will only be accepted for an exchange only(no refunds).  Please note: We will not be able to exchange item(s) that are damaged or mishandled by the buyer.  Exchanging item(s) must be returned undamaged, not worn and in original shape with copy of original invoice.  All returned item(s) must be in a re-sellable condition and when returning for an exchange, we cannot be responsible for item(s) that are damaged/lost/stolen during delivery.  Buyers will be responsible for returning shipping costs. (Please contact us before returning an item for an exchange)