Due to the obvious health and hygiene implications with underwear products.
For the goods to be returned the following terms must be met:
1. The goods must be unused, and must not have come into contact with the body.
2. The goods must be in their original condition & packaging.
3. Goods that are not heat sealed in the box are non refundable and non exchangeable.
4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
5. The goods must be sent back within 14 days from the day you received your order.
6. Postage is non refundable.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.