We post from Sydney NSW. Payment received before 2pm will be sent on the same working day. Weekend/public holiday orders will be posted the next working day.

Overseas buyers must pay by PayPal only. Australian buyers can pay by PayPal, bank deposit, money cheque or cash on pick ups. Please pay within 3 days or item may be relisted.

Pick up can be made at Enfield 2136 please make appointment at least 1 day prior.

All items posted within 1 working day of receiving cleared funds. All listing comes with standard delivery option which is regular post carried by Australia Post. Please note this method does not have a tracking number. Once the item left our warehouse we have no control over transit. Express post is available in each listing and is highly recommended for extra tracking and peace of mind.

We combine postage costs for multiple purchases as much as possible. Postage cost for each listing is determined by size and weight of the item also includes all packing costs associated with your order. We DO NOT profit from postage costs.For domestic orders if you have made more than 2 purchases and postage cost is more than $7.40 please 'request total from seller' BEFORE submit your payment. This will ensure that you get the lowest possible postage cost. Due to the new fee structure of eBay we can no longer refund after transaction completed. Some examples of our postage costs across Australia wide -Up to 4 pairs of shoes postage is $7.40? via regular post or $9.95 via express2 pairs of shoes 3 bibs postage is $7.40? via regular post or $9.95 via express2 x summer bodysuit postage is $2 or $3 depend on their thickness via regular post or $7 via express We may upgrade your postage service to registered post at NO ADDITIONAL COST for orders over $40. FREE postage for orders over $150.

For standard postage service NSW customers usually receive the item within 1-3 working days. Other States will take 5-7 working days to deliver.

For express service if you live within the postal network it will take 1 business day to deliver guaranteed by Australia Post. If you live outside the network it may take longer.

Postage costs may vary with each listing. We will combine postage however international postage is determined by its weight. If you are unsure please message us for a postage quote before purchase. We post via Australia Post - Airmail service. This is a low-cost service and does not have a tracking number to track online. Based on our past experiences UK and USA orders will take up to 5 weeks to arrive with minimum being 1 week. All other countries especially Brazil and Argentina please allow up to 9 weeks for delivery. For Russian orders delivery may take up to 3 months.

We guarantee happiness. If you are not 100% happy with your purchase for any reason, we will gladly accept exchange or return of full price excluding any postage costs, in its original condition within 30 days of the order date. If your order was placed under a free shipping promotion the original shipping cost for that item will be deducted from your refund. Customers are responsible for all shipping charges. This means that we do not cover any shipping cost.We will not accept returns for washed, perfumed or worn items.  Refunds are given after goods arrived and are in their original unused condition.

We are a small family owned business. I'm a mum of 2 beautiful girls. I am also a craft and arty person I love doing hair bows, headband, knits, crochets, card-making etc. You are welcome to contact me on  hello@kiddy.com.au for any custom made orders.We thank everyone who buys from us and we love returning customers. We will strive to achieve outstanding customer service at all times and are happy to give away loyalty gifts.Please note that I do not make the clothes and have no control over how the item is sized or how well the item washes. I give my opinion on sizing according to my own experience and feedback received from buyers. Please don't hold me responsible for this, but certainly contact me if you're not happy.

Any questions please make contact via eBay or hello@kiddy.com.au. I usually respond within hours. If not please re-submit your query. Thank you for your attention.