We offers 30-day refund, and 1 year manufactured warranty on
all products, Warranty period starts from the date of
purchase. After 30 days from the date of purchase,
all return can only be replaced by same item, unless this
item is out of stock at that moment. buyer need pay the
shipping fee.
* Warranty will be voided if the product is mishandled or
physical damaged by customer. We will refuse back all the
returns which are out of warranty.
* We are not responsible for any kind of compatible issues,
or problems related to any specific software or games.
Return Policy
Returns are permitted and must be
initiated by the buyer within 30 days from the date of
purchase.
In order to return an item you must
contact us to request a Return Merchandise Authorization Number
(RMA).
All non-defective, undamaged products
are subject to a 15% restocking fee (except where prohibited by
law) if returned opened or in a non-factory sealed box. There is
no restocking fee for damaged or defective products.
Shipping and handling fees are absolutely non-refundable.
Your return must include the following
or it will be rejected by our warehouse and returned back to
you:
- Original packaging
- All accessories
- Manuals, etc.
- Unexpired Return Merchandise
Authorization (RMA)
number for the correct product. This can be obtained by you
either from our website or from our customer service people.
- RMA
number written on the outside shipping box or on the return
label. The RMA
number must not be written on the manufacturer's product
box.
Basic Return Processing
- If the merchandise is returned on
time, in like-new condition, and conforms with the returns
policy, then a replacement order will be prepared and
shipped, OR the purchase price will be refunded to your
PayPal account.
- Please allow up to ten days from
shipment for your return to arrive at our Returns Warehouse
because the delivery times vary depending upon the shipper.
- Your return will be processed by
the Returns Warehouse within 5-7 business days (excluding
weekends and holidays).
- Risk of loss for product being
returned is yours during shipment between you, our returns
center, or back to you. Title to the product being
returned remains with you until acceptance by returns
center.
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