Standard postage is free on all "Buy It Now" items... plus express options are available at a small extra cost.
We post daily Monday-Fridays (excluding bank holidays)
Most of our items (excluding fragrances and some cosmetics) can be posted to Europe at an extra cost.
Returns & Refunds
On the rare occasion that items are damaged in the post, please contact us on receipt of item. we will need photo evidence for Royal Mail. You will need to return the item to Royal Mail on request along with the packaging. we can then either replace the item or give you refund.
Faulty items will need to be returned to me for a full refund
We offer 14 day exchange or refund on all "Buy It Now items", but can cannot accept returns on opened items, as they are not re-saleable
Return postage cannot be paid for items returned (unless faulty)
If you do not receive your item within 7 days, please contact me. A claim through Royal Mail cannot be made before 15 days after posting (25 days for overseas). Please do not ask us to resend or refund any items until this time period has passed as we cannot comply until we can claim from Royal Mail. After the mandatory time period has passed we will be happy to either resend or refund your item to you.
Positive feedback is important to me. Please email me first with any query before leaving negative feedback. All problems can be resolved
Payment Method
You can make payment by Pay Pal.