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Include: Jacket

high quality and comfortable to wear. The costumes are both accurate designed, exquisite in details, made according to the original version, great for Katniss Everdeen Cosplay.
 

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  • Product-dependent handling time: Each product may have DIFFERERNT  handling time. Please refer to estimated delivery time  for each product.
  • Urgent order: Please MUST contact our customer service BEFORE placing URGENT order.
  • Late delivery: We will send goods within promised time scale. We could push the courier for you once the goods are on the way, BUT are not responsible for any delay during delivery INCLUDING BUT NOT limited to customs postage checking, strikes or courier's mistakes etc.
  • Unsuccessful Delivery: It is customers’ duty to arrange recipients at the address during delivering. The item would be returned to us after two unsuccessful deliveries. Buyers need to pay additional fees for re-delivery.

 

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All products returned must to be in original condition (new, unworn and with no smell).

  • Custom-made products----No refund/exchange
    • We can customize some of our products. Please be aware of that, as we cannot resell this, we cannot offer refund/exchange for custom made items.
  • Standard size
    • Defective/wrong item----Full refund/exchange
      • Buyers need to contact us in 3 days of receiving the item, and send us pictures to support the claim. After we approve the return, buyers need to send the item back in 5 days.We issue full refund/send replacement (in stock)in 3 days of receiving the retured item.
    • Wrong size----Exchange
      • Buyers need to contact us in 3 days of receiving the item. After we approve the return, buyers need to send the item back in 3 days.We send replacement (in stock)in 3 days of receiving the retured item
    • Change mind----Refund with postage deducted
      • Buyers need to contact us in 2 days of receiving the item. After we approve the return, buyers need to send the item back in 2 days.We issue refund with postage deducted in 3 days.

 

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  • We care about our valued customers. We always try our best to offer great goods and service.
  • For any queries, please feel free to contact us by email or eBay messages. Our email: fantasyfielduk@gmail.com