If the 'Buy It Now' or 'Best offer' option is used then please make a payment via PayPal immediately. If payment is not made within 48 hours an unpaid item case will automatically be opened by e-bay. You can also call us on 01535 661203 to pay via Credit / Debit card.
If you wish to collect an item then we also accept cash on collection or a card payment upon arrival. We do accept cheques, however they must have cleared before an item is dispatched or collected.
We pride ourselves on our quick delivery. All of our items are sent out within 1 working day.
For the U.K. we use a 24-48 courier service, we aim for a maximum of 3 working days from you ordering your item to you receiving it.(unless you opt to upgrade at checkout)
Larger items may be sent out via our pallet service, usually taking between 2-4 days for UK Mainland customers.
Saturdays and Sundays are not working days, orders placed on these days will be treated as if the order had been placed on a Monday.
Where delivery is stated to be by Royal Mail there will be no surcharges for areas classed as Highlands and Islands.
However the following postcodes will be subject to a surcharge of £8 for courier delivery: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
We also have the option to send by 3-5 day courier where no surcharges would be payable to the above postcodes.
The following postcodes will be subject to a surcharge of £16 for courier delivery: BT, IM TR21-25.
All parcels will need a signature on delivery, so please make sure there is someone at your address to sign for the parcel.
Multiple item discounts We are able to offer multiple item discounts, please email us at
for more details. To receive discounts please email us before you buy, as discounts cannot by applied after you have made a purchase.
European Deliveries We are happy to send most items Worldwide but ask overseas customers to contact us first for an exact shipping cost. We are not responsible for customs charges that may be charged upon receiving an item.
We are able to send to all European Countries, Please contact us at
for more details.
If you have an issue with a part we supplied, please contact us first in order to sort the issue. Once you open a case via eBay, then we are very restricted as to how we can respond. It is usually easier & quicker to telephone us on 01535 661203, so we can sort the issue there and then, rather than swap endless messages.
All we ask is that you are honest with us. If there is a genuine fault with a part, we will sort it, however, 99% of the issues are either down to a fitment error, or quite simply, you have ordered the wrong parts for your vehicle, if so, please just tell us.
Damaged Goods
All used items will have any major defects stated in the listing. New items items should have no damage at all. Any items found to be damaged or faulty when received must be brought to our attention with 24 hours of receipt.
Please remember most damage is down to the couriers and not our fault, however we will of course rectify the situation.
Return for Refund
All items incorrectly ordered by the buyer or no longer required must be returned to us with original packaging intact and in a saleable condition WITHIN 14 DAYS of receipt. They must not have been fitted. Electrical items come in sealed packaging, if the packaging seal is broken then the item cannot be returned for credit. Goods must be returned carriage paid by the buyer. Refund of purchase price less postage will be refunded by the same method as the payment was made. Postage and Packing will not be refunded.
All items supplied faulty or received damaged must be returned to us within 14 days of receipt. We will always supply a replacement where possible as first choice before refunding. Goods must be returned carraige paid by the buyer. Refund of purchase price including postage will be refunded by the same method as the payment was made. Your return Postage and Packing fees will also be refunded.
No labour fees, garage costs or compensation will be made in any form under any circumstances. A re stocking fee may apply.
