Paypal:
We accept PAYPAL payments only.
Credit Cards and Debit Cards:
We accept all major credit cards and eChecks via PAYPAL only.
Shipping Information:
Your item will ship to your eBay registered address. Please make sure this address is correct, otherwise please send us a message. |
100% Money Back Guarantee!
All items are covered by a 30 day store warranty against manufacturer defects. We accept exchange or refund under the following conditions:
- The customer is responsible for return shipping. Replacement items will be shipped at no further cost.
- Shipping and handling fees will not be refunded in any case.
- Please contact the manufacturer to resolve any problems with your item after our 30 day warranty.
Exchanges/Repairs
You must send us a message via ebay and receive return instructions if you receive a defective item or if any item needs to be repaired under the warranty period. We will have the item exchanged or repaired for you free of charge.
The item must be in the original packaging with all the accessories included. We reserve the right to have the unit exchanged or repaired at our discretion.
Return for Refund
You must send us a message via ebay and receive return instructions, before returning. A 15% re-stocking fee may be applied to orders returned for a refund. Item must not be used, and must be returned in original packaging with all accessories, within 7 days of the time you receive the item. (Items sold with free shipping promotions will have the shipping cost deducted prior to the 15% restocking fee) |
- Pay using your PAYPAL verified account and confirmed shipping address for immediate shipping.
- We now ship WORLDWIDE via eBay's Global Shipping Program (GSP)
- Under this program all international orders are first processed and shipped by our company to eBay's Global Shipping Collection Center located in Erlanger, Kentucky USA. The order is then fulfilled by eBay employees and ships from the Erlanger GSP Center to your International address.
- We ship every business day (Monday-Friday except Holidays), usually before 9:00 AM pacific time. If you make a payment after that time, we will ship the next business day. If you purchase an item from us over the weekend, you can expect it to be shipped first thing on Monday morning.
- We provide FREE tracking numbers for all domestic orders, and shipped via USPS First Class or USPS Priority Mail (depending on quantity purchased)
- For international orders; tracking information is provided by our company, only up to the Erlanger, KY GSP location. Once your item(s) is fulfilled and shipped by the eBay employees at Erlanger, KY you are then provided with a 2nd international tracking number.
- In the event that you don't receive a confirmation email within 24 hours let us know so we can double check your order. A pre-owned battery may be shipped occasionally. Please email us if this is not acceptable to you.
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- Business hours: 9:00am~5:00pm pacific time, Mon~Fri. All emails will be answered, all payments will be processed, and all packages will be shipped except public holidays.
- Any inquiry for this listing, please send us a message via eBay Message.
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Customer Service is of the utmost importance to us. We aim TO PLEASE every customer and look forward to receiving positive feedback from our customers. Before resorting to negative feedback please give our customer service department a chance to resolve the issue. We guarantee a response within 24 hours (except weekends and Public Holidays) and of course we guarantee we will do our best to resolve your issue. |
