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All e-Bay return policies apply. It is our responsibility to get the items to you safely. Sorry no returns on climbing equipment that has been opened. Damaged shipments should be reported ASAP. We do carefully package all items.
Return Policy
If you are not satisfied with any product you have purchased from us simply send a request within (30) days. We will ship your replacement immediately or refund if applicable. Sorry no returns on climbing equipment... examples are Carabiners, Helmets, Harnesses, Devices and other Hardware. Clothing can be returned or exhanged only if tags are still present and it appears to be in original condition.
Disclaimer
All prices and specifications are subject to change without notice. We do our best to keep the information we provide current and accurate. We are always updating information.
Shipping
If you purchase multiple items international or domestic. We will refund the shipping cost saved after prepping the order for shipment and receive the actual shipping cost from the carrier. Products in stock will ship within 24 hours on business days unless otherwise stated. If there is any delay you will be notified. Any cancellations of orders should submitted before the expected ship day. Please report any damage incurred in transit and incorrect or missing items to us within 2 days of delivery.