1-866-MUSIC-03 or 821-949-3004 Cymbals will be packed, insured, and shipped directly from Sabian's warehouse. Your cymbal will be marked in their system for warranty purposes. 2 year warranty on Sabian.
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drummersuperstore Company Policies; If you are not completely satisfied with any product, please contact us prior to leaving any feedback, we strive to make all transactions a GREAT experience! 1-866-MUSIC-03 or 812-949-3004 we are available 6 days a week to assist you ... As with everything in life, we also have limits, here are a few.. If your item was purchased on eBay, please send all messages through eBay's my messages. Due to "DNA" and other things; The following items are returnable only if defective OR unopened or unused: strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, books, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will not be exchanged. Return Policy; A Return Authorization is needed to return any item to our store for any reason. Please contact your customer service representative prior to returning any item. You will need an RA# or Return Authorization Number in order to get a credit or replacement item. Items must be returned in the same condition as sold. If an item was purchased as new in the factory sealed box, it must be returned new in the factory sealed box. If an item has been used or played it is not eligible for a full refund.
We are not responsible for any duties or taxes required by your country. Our responsibility ends at the address listed on eBay. If you forward it on, it is your responsibility. Damaged Shipments? If an item was damaged during shipping, a shipping claim must be filed within 2 days of delivery. See instructions below for all shipping damage claims. Please upload photos through eBay my Messages ONLY For Shipping damage claims, please include photos and retain all original packaging. | |||||||