eBay

Main Description

PAYMENT

PayPal Only. BUY IT NOW.
Immediate Payment required.

POSTAGE

Item posted 2nd CLASS immediately via Royal Mail in the UK.

Items should arrive in 3-5 Days after shipping.

(Dependant on Local Royal Mail Service)

International Items will take longer for delivery up to 14 days, depending on destination.

(Additional postage fee will apply)

RETURNS

We offer a full 7 DAYS return policy.
If you are not satisfied with the product please contact us via eBay Only.

You have to pay for full postage when returning. We will not be held accountable for lost post.

So you MUST send back via registered signed-for mail.

Items have to be sent back in the same condition as they were received
with all the packaging included. Please state your item number and eBay User ID when

returning.

Please do not leave any negative feedback. Please contact us to resolve any issues.

FEEDBACK

Please DO NOT Leave Negative Feedback. Any problems you have can be resolved via

eBay Communications with us.

Once your item is received please check and leave us Positive Feedback. And we will do

the same.

CONTACT

You can contact us at anytime.
We aim to return your emails and messeges within 24hours.

OUR AIM

WE AIM TO PROVIDE THE BEST CUSTOMER SERVICE EXPERIENCE ON EBAY.

Check Out Some of Our Other Items!

Additional Information

We are dedicated to ensuring the highest possible quality service to our customers, always going above and beyond!

See the tabs below for more information about us and our policies.

Shipping

We ship items daily, Monday through Friday most orders ship within 24 hours of receiving payment.

As for our shipping method we use Royal Mail Services depending on the item.

We do not ship on Saturday, Sunday or any major holiday, nor is delivery available on those days.

We ship Worldwideonly to address that you have upon check out in paypal.

Returns and Refunds

All items come with a 14 day warranty from the date of purchase. Any problems upon receipt of the item must be made know to us in writing via e-mail. Please include your eBay user ID in all communication. All defective items will be thoroughly tested for the problem specified by the buyer.

At our discretion we will repair or replace or refund. If a refund is being requested for a non-defective item, a 20% restocking fee is taken out of the amount that is being refunded. All items being returned for a refund must be returned in the same condition as received, including all accessories and packaging materials. If any item is missing from the original package a fee will be applied for the cost of the replacement.

Please note that due to the nature of the crystallised cases, diamantes may become loose due to general wear. All our items are handmade with the highest quality products and are means tested. Due to this refunds will not available.

ALSO PLEASE IF THERE ARE ANY ISSUES CONTACT US FIRST BEFORE LEAVING A BAD FEEDBACK SCORE OR CONTACTING EBAY OR PAYPAL, WE PRIDE OURSELVES ON OUR CUSTOMER SERVICE AND SATISFACTION