Refresh eCommerce Ltd was established in 1999 in the South West of England where we currently have three shops (callers are welcome) and a separate warehouse. Our primary source of business is our Internet site which we use to gain orders from across the UK and Europe.

We supply the home and business market along with many government organisations such as schools, universities and councils.

While small enough to care, we are also large enough to benefit from a large buying power which allows us to remain fiercely competitive on eBay.

Refresh Cartridges' standard delivery benefits from an exceptionally late cut off time of 5:30pm Monday to Friday and we even dispatch until 12:30pm on a Saturday. The majority of orders placed before these times will be sent out the same day from our UK Mainland based warehouse by Royal Mail 48.

Particularly heavy items (such as printers) will usually be dispatched the same day by a next day courier if the order is received before 2pm on weekdays as we have an earlier courier collection for heavier items.

Please note that while we attempt to dispatch items as soon as possible that the delivery schedule isn't guaranteed and as such if you specifically require a guaranteed next day delivery we would suggest giving us a call on 01803 449339 as we should be able to arrange this.

If you don't receive your item within 5 working days of us posting please do get in contact before leaving feedback.

PayPal is our preferred method of payment.

Please note that we are VAT registered and every price that we list on eBay includes VAT. You will be provided with a full VAT receipt for any products that you purchase from us.

Refresh eCommerce Ltd was established in 1999 in the South West of England where we currently have three shops (callers are welcome) and a separate warehouse. Our primary source of business is our Internet site which we use to gain orders from across the UK and Europe.

We supply the home and business market along with many government organisations such as schools, universities and councils.

While small enough to care, we are also large enough to benefit from a large buying power which allows us to remain fiercely competitive on eBay.

We want you to be happy with whatever product you purchase from Refresh Cartridges and to that end offer not only a full guarantee via our freepost return address but will also take back any product that isn't required with no restocking fee. Please note, in order to return an item that is not faulty you will be required to send the item back at your own cost and in the original packaging.

If you have any problems whatsoever then please do contact us before leaving feedback.