Product Description
1 . We accept Paypal Only.
2 . All major credit cards are accepted through secure payment processor Paypal.
3 . Please arrange payments within 7 days of placing an order.
4 . If you have bought multiple items from me, you can send me one payment for all the items instead of paying for them individually. When you click the Pay Now button, eBay will automatically determine if there are other items you have won or purchased from us and combine them for your review.
5 . Unless specified, custom duty and local tax are not associated to any part of this transaction.
· We know that customers are generally anxious about receiving what they've purchased and we are eager to provide the best possible service to ensure that. However, as we are not the only provider involved with the delivery arrangements, hence it is not always possible for us to influence the process. Under normal circumstance, we dispatch within 1 - 5 business days of cleared payment and would advise our customers to wait up to at least 25 business days (Sun & Sat excluded) for an international delivery to arrive at a designated delivery address (16 business days for express).
· Shipping time can vary from country to country, and a large part of this is based on the handling of your local delivery services. It is important that you understand the circumstances of your local services and be realistic when it comes to the expectation of prompt deliveries. The estimated delivery date is set as a reference, but it does not account for delay caused by strikes, holidays, bad weather or extended custom handling. If a delivery fails to arrive on its estimated delivery date, please either use the tracking number provided (If available) to locate the delivery or contact us and we will try to provide an update on the where abouts of your package. If there is a problem, then we are always ready to provide as much help as possible to resolve it in the most adequate manner.
Below are some main points that we would like you to understand before making a purchase;
A. Working days excludes Saturdays and Sundays.
B. Delays do occur even though packages are dispatched promptly.
C. The expected delivery time frame is from 10 – 25 working days from dispatch.
D. Be sure to understand your local delivery situation.
E. Registered mail/parcels requires your signature.
F. If you miss a delivery, contact your local delivery service for arrangements.
G. Custom charges or tax is not associated to this transaction (Unless otherwise specified).
H. Custom charges are not the same as delivery charges and it is not refundable by us.
I . Local tax is the buyer’s responsibility and we do not play any parts in its collection.
J. If in doubt about tax charges, contact your local custom office before placing an order.
K. Please always leave your phone number when placing an order.
L. Please always contact us if a problem arises.
M. Leaving a negative feedback will not solve a problem, remember to consult us.
We ask for your kind consideration and understanding.
· Feedbacks are extremely important to sellers and we sincerely hope that you can leave a 5 star positive rating once your order is safely delivered. Please help us by refraining to leaving a negative feedback unless you feel that we are unwilling to assist in resolving problems with your delivery. Negative/Neutral feedbacks does not help with resolving issues, but communicating will always benefit both parties.
1.We offer an extensive 20-30 days money back policy to accommodate customers that changes their mind after making a purchase (Terms & Condition applies).
2.When you receive the defective item, please contact us, we can resend a replacement or refund full money for you to solve it.
3.If you want to return the item for us to change a new item, please contact us and send return address.
1. Feel free to email or talk to us if you have any questions about our products or services.
Business Hours: Mon-Sat 9:00-18:00 (GMT+8)
2. We will try to respond to your email as quickly as possible, but due to high volume of emails and time zone differences, we may not be able to provide immediate help. Please allow at least 1business day for us to provide you with the most adequate help.
3. If you do not receive a reply from us, please check your ISP and email filter settings.
4. Always email us before opening a protection case or leaving a negative feedback. There is nothing that can not be solved through communicating with each other.
