I ship for FREE worldwide, and all items ship from my printer in Hong Kong via International Registered Airmail, which includes a tracking number and normally takes around 3-4 weeks to arrive (including the time it takes to create your item). Sometimes it can take up to 6 weeks if an item gets stuck in customs - please be patient and if you're ordering for a present, do leave plenty of time for your item to arrive! :-)

All items are delivered by your local postal services (ie, USPS for United States, Royal Mail for UK, etc), and I am unable to offer expedited shipping, sorry. :(

Please note that ALL my items are made-to-order, I don't hold any stock and can't do any 'rush' orders.

I want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee. Returns and Exchanges are only accepted within 30 days of receiving your purchase, and customized items (for example, items with your name on them) are NOT eligible for returns or exchanges. 

 If you would like to return or exchange, please open an eBay Return Request. Please do NOT post it back to the address on your envelope! I work with Returns Agents worldwide so you don't have to post it back to Hong Kong. :) Return postage costs will be at your expense.

Rainbow Rules is a print-on-demand web shop, aimed at the young & young at heart. Featuring quirky patterns and colorful prints, each item is unique and made just for you when you place your order. We work with professional printers worldwide to produce high quality and unique items of apparel & accessories.

As each item is made to order only, we use digital previews on all our product pages to give you an idea of what the finished item will look like. If you'd like to see some photos of finished items, don't hesitate to contact me so I can send you some.

If you need any assistance with your purchase, or have any questions before you purchase, please don't hesitate to contact me, I'd love to hear from you- send me an eBay message and I'll always aim to reply within 24 hours.