We are extending our return policies for your holiday shopping needs. Items purchased between November 1, 2016 and December 31, 2016, will have an extended return period of January 15, 2017 or 30 days, whichever date is longer. All other return policies will still apply.
Samy’s Camera eBay has a 30-day return policy (unless otherwise stated in the listing); our goal is to ensure your complete satisfaction with your purchase. Per eBay, you must return the item within 5 business days of requesting the return. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise (For damaged items; You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased.)
The return shipping cost (the cost to send an item back to us) is non-refundable.
USA Orders: Please contact us via eBay’s email program to receive complete instructions or call 310-591-2243 or 1-877-58-SAMYS (72697)
International Returns: Please contact us via eBay’s email program to receive complete instructions. Please Note: The Import Duties and shipping costs which were estimated by the eBay Global Shipping Program are non-refundable if you decide to return the item as they are not collected by Samy's Camera.
Samy's Camera Inc. reserves the right to refuse the return or charge a restocking fee up to 15%.
Please note that if the warranty has been filled out, there is damage, signs of use or items are missing, a restocking fee will be applied and deducted from your refund. We cannot promise a restocking fee would not be applied to your refund until a product has been evaluated by our returns department. Please review our complete return policy for more information.
Return Policy