Buyers have a period of 14 working days after the date of delivery within which they can return the item. Items Incorrectly Ordered Items incorrectly ordered or no longer required, the buyer is responsible for all postage costs and a minimum handling charge of 20% will be applied. In the rare occasion if we have sent an incorrect item or if there is an error in our listing we will be responsible for all the shipping costs. 

ALL ELECTRICAL ITEMS BOUGHT IN ERROR OR NO LONGER REQUIRED WILL NOT BE ACCEPTED FOR RETURN. 

We will exchange or refund faulty parts with the exception of electrical goods which will only be exchanged. Please check goods on receipt and do NOT sign for if damaged. Faulty/damaged goods must be notified within 24 hours of receipt otherwise no refunds will be given. In the event of a part supplied is proved to be incorrect or faulty upon fitting you must notify RR PARTS LTD within 48 hours. Refunds are only made upon the RETURN of the goods to RR PARTS LTD premises. 

Before returning ANY parts, it must be approved by a member of customer service team. . 

Getting your part to us 

Make sure you pack the item safely and securely, and ensure is clearly marked on the outside of the box. Please ensure a copy of the original invoice is supplied inside the box. 

Return Address: 

RR Parts Ltd, 

BUNNY LANE 

SHERFIELD ENGLISH

NR ROMSEY

SO51 6FT