Read the entire description.Your satisfaction is our first priority, and with this in mind we offer returns on all of our items.  However, we ask that before opening a return, you follow some simple steps:

1. Read the entire description.
2. Ask any questions you might have before bidding or buying an item.
3. If upon receiving your item, you have questions or feel that it is not as described, please contact us before initiating a return.  More often than not, we can resolve the issue without having return the item.  You can find our contact info by clicking here.

Following these three steps will help save both time and money for everyone involved.  Thank you in advance for your understanding and cooperation!

We are located in Sparks, Nevada, and our warehouse is open to the public during normal business hours.  If you ever find yourself in Northern Nevada, we welcome you to stop by and check out the shop!  Advanced notice is appreciated, and we can be reached at 1-866-988-0073.  Thanks, and we hope to see you soon!We have been selling ham radio equipment, high fidelity audio and tubes for over ten years!  We strive for customer satisfaction, and we achieve this with superior communication as well as detailed product descriptions and photos.