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• Large inventory of off-lease and early retired equipment on hand.
• Experienced technicians configure and support the products.
• Quality assurance standards (see our feedback and ratings).
• Overall value delivered.
  

• We make every effort to respond to messages promptly. Questions during non-business hours may have longer response times.
• Our business hours are from 8:00 AM to 5:30 PM (central U.S. time) Monday thru Friday.

• Buyers are provided a product warranty as stated in this listing under the "Product Information" heading to the left. In the event of a product failure during the warranty period, we provide assistance by phone or by email and may require buyer to speak to a technician. Returns for repair or exchanges require prior authorization.
  
• Pre-owned Items may have slight cosmetic marks on outer surfaces such as light scratches or minor markings as a result of previous use. These marks are cosmetic and do not affect the performance or functionality of the product.
• Unless otherwise stated, product manuals are not included. Setup and software support is generally not available.
• You can find our return policy in the "Shipping and Payments" tab. We strictly adhere to this policy.

• We accept Paypal, VISA, MasterCard and American Express.
• Corporate or institutional purchase orders may be accepted upon credit approval.
• Sales tax of 7.75% applies to products shipped to addresses within Illinois.
• Buyers are expected to pay for items within 3 days of purchase.

• Items typically ship within 1-2 business days after payment has been received. Processing time may increase slightly for larger orders.
• All products are professionally packed to ensure arrival in the condition expected.
• Shipping charges include insurance
• U.S. 48 state package shipments are delivered by Fedex or UPS (seller’s choice).
• U.S. 48 state Truck/Freight shipments are delivered by an LTL carrier.
• Shipments to Alaska, Hawaii and Puerto Rico may be available at additional cost to buyer. Rates and carrier options are provided in the “shipping and payments” tab.
• Shipments to Canada may be available at additional cost to buyer. Rates and carrier options are provided in the “shipping and payments” tab.
• All Canadian and non-U.S. buyers are responsible for paying all import taxes and customs clearance fees imposed by the shipping carrier, customs broker and your government. Those costs are not included in shipping costs.
  
• Tracking information is emailed to buyers from shipping carrier once shipments leave our warehouse.
• Local pickup is available by appointment. Contact us for details.