Items are shipped on the same working days after receiving payment by first class mail and airmail.

Royal Mail Tracked Service for Europe & Rest of the World

UK customers First Class Recorded £1.99 any additional items £0.99

Combined postage 2 or more items

UK Next day Delivery Before 1pm (EXCLUDING SATURDAYS)

£6.99 - This service is available Monday-Thursday only except bank holidays (UK ONLY).
Monday-Thursday orders need to be placed before 1 pm to be received the next day.
Please be advised that orders placed AFTER 1 pm on a Thursday but BEFORE 1 pm on Friday will be delivered on a Monday before 1 pm .Orders placed AFTER 3 pm on a Friday will be delivered BEFORE 1 pm on a Tuesday.
There is a tracking number available for the parcel.
A signature is required upon receipt of parcel.

Orders need to be placed before Friday 1 pm to be received the next day.
Please be advised that orders placed after Friday 1 pm will be delivered on following Tuesday before 1 pm.
There is a tracking number available for the parcel which we will provide if needed.
A signature is required upon receipt of parcel.

Europe customers 
Rest of the world customers 

Delivery time is approximately 7-14 days from the date of dispatch.

IMPORT DUTY

If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order to avoid any surprise charges.

Please also note that if you are purchasing from the UK and having your parcel delivered to another EU State then there no taxes applied.

Current EU member states include Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK

Delivery, Returns, Exchange & Refunds

Our Policy is to process and deliver your order Fully Completed and on time. However sometimes things Happen that we have no control over and things don't run as smooth as we would like them to.
So PLEASE if your order is running late, faulty or wrong please contact us as soon as possible so that we can resolve the problem together.

We are happy to accept returns within 14 days of the dispatch date as long as the product is not worn or used and with all tags attached. Please notify us before returning the item. A copy of the invoice should also be included with the product for the returns or eBay id and item number to take place effectively. A refund will be issued directly into your PayPal Account.

We cannot cover the cost of you returning the item to us. Unless the item has manufacturing fault then we will refund the postage costs to you.

If in the unusual circumstances your parcel can’t be located by Royal Mail, they do not declare it lost until 15 working days after notifying Royal Mail. Only after this time period we are able to refund you the cost of your item.

Additional Delivery Information

We cannot guarantee delivery times as the times are only approximate.
All deliveries must be signed for if you request the signed for service.
If you are not available to receive your parcel then a calling card from royal mail will be left with details of how and where to collect your parcel from

(UK ONLY) 
To track your parcel please log on to http://track.royalmail.com
If your parcel is undelivered and you do not collect it or make arrangements for re delivery then the parcel will be returned back to us.
If you would like a refund this will be excluding the delivery charge.
If you want the parcel re sent to you then a further postage charge is required.
Please take care when entering your name and address details as this may result in lost or undelivered parcels.
Sometimes the postage cost may vary depending on the item but this will be clearly stated before you pay as to what the cost will be.
If you don’t receive your parcel within 5 working days please email us for your tracking number. If the parcel can’t be located then we will have to wait a minimum of 15 working days from dispatch date to refund or replace them item (U.K only).

Rest of The World and EU parcels will need to wait a minimum of 21 working days from dispatch date for us to refund or replace the item.
Parcels being delivered to Europe and Rest of The World may be delayed by customs in your country. We will have no information or control over this.

CONTACT & FEEDBACK

If you have any questions, comments or inquires

Please contact us and we will reply to you as soon as possible.

If you were not satisfied with your product or shopping experience then please contact us so we can help resolve the issue to your satisfaction. Before leaving us a negative or neutral feedback.

We try to give our Customers 100% satisfaction and happy shopping with us.