Shipping Rates and Policies
- Orders will be shipped within 1 business days of receipt of cleared payment.
- We do not ship on weekends and holidays.
- When your shipping label is generated a notification will be sent via your email. Tracking number will be included.
- International buyers must allow 4-6 weeks for delivery. If still not received by then, please contact us. Delays are often due to the customs process in your country. Import duties, tariffs, and taxes are not included. These charges are the buyers responsibility.
Returns and Customer Satisfaction Policies
- We offer a 100% RISK FREE RETURN POLICY! Please include a note with your eBay user name and detailing the problem. Returns are accepted within 14 days of receiving item. BUYER PAYS RETURN SHIPPING. We will not accept C.O.D.'s. All tags must still be attached, free of smoke, and free of pet hair.
- There is no longer standard sizing as brands differ based on style, fabric, and cut. Please refer to the sizing chart in each listing to determine the size you need. Do not use different brands for comparison of sizing.
- We strive for excellence in service and products. However, mistakes and oversights can occur.
- Please give us the opportunity to remedy the problem first, before leaving negative feedback.
- We appreciate you as a customer and value your hard earned dollar!
- We are proud to be a trusted and long time leading seller on eBay.
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WHY DECOY SUPPLY ??
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