We want you to be 100% happy with your purchase. If you have any problems or questions please contact us directly, Monday thru Sunday;
We will assist you in any way possible and aim to answer all emails within 24 hours;
We try our best to maintain a 99.9% positive feedback rating (Just can't please everyone, even though we really, really try);
Please contact us about ANY question or problem before you open case or leave Neutral or Negative feedback (including low rating feedback);
Please give us a chance for further solution when you have any questions and facing problems;
We do appreciate your positive feedback with 5 star rating comments;
Our system will leave feedback to you automatically after we receive your positive feedback.
1. We accept PayPal only;
2. We only ship the item to your PayPal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment;
3. If you are paying through PayPal using eCheck, note that your item can be shipped only after eCheck has cleared;
4. All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received;
5. After you have won the auction, an email will be sent to your eBay registered email address;
1. We ship to eBay's address ONLY. Please make sure your Address and Phone Number is correct;
2. Orders usually will be shipped within 1-2 business days after receiving your payment; and shipped from China;
3.Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying;
4. To USA, it usually takes 10-25 days by ePacket (order exceeds $5) and 20-35 days by economy shipping(less than $5);To most other countries,it usually takes 3-5 weeks. (Some countries and remote areas may take longer e.g. Brazil, Russia, Israel and Ukraine. Hope for your understanding.)
5. We try our best to provide you the most reliable, affordable shipping service. But sometimes international delivery is highly depended on the local customs, post service, severe weather or peak seasons;
6. Over 5 weeks, if you haven’t received the item, please contact us immediately for further assistance.
1. All products have been checked and packaged in good condition before dispatch;
2. If you are unsatisfied, you can return the item in original conditions (New, Never used), then we give you the refund or replacement;
3. If the item arrives with apparent damage or you make sure that it is defective before using it, please contact us and take photo on it, we will replace it or refund to you;
4. Buyer must pay the return postage for any reason, no exception. And we will pay the reshipment postage (In case of reshipment);
5. All the items accept return in 30 days.