Sales Inquiries
It is suggested that use eBay messages for all sales inquiries and feedbacks. Our business hours are Monday through Friday.
9am to 7pm (GMT+8). All emails received during weekends and public holidays will be replied the next business day and we will answer your queries as soon as we see them. Please try to resend it if you do not received a response in a reasonable amount of time.

Payment
Paypal is the primary form of payment we accept for now.

Shipping
We ship worldwide but please note that all purchases can only be sent to addresses currently on filed with eBay or Paypal. The item will be sent via Toll / Australia Post/ Hong Kong Post. Transit times vary be region and here is a rough delivery guidline:

Australia - 7 to 18 Business days (Hong Kong Post)

PO Box can be accepted but there will be delayed (Hong Kong Post Air mail / EMS only)

United States - 7 to 14 business days.

Asia, New Zealand, Canada - 7 to 21 business days

Tracking numbers can be found in your transaction as we mark ship of the item. Refund or replacement will be offered for items not received beyond 4 weeks of purchases. Please contact us if you are from countries not on the list, as additional waiting time or shipping costs might apply.

Import Tax / Duty Fee
Product may be subjected to local import taxes and duties when they enter your country. These charges are buyers responsibilities. 
Please refer to your local custom office to find out what these additional costs are prior to buying. Thry will be collected by the shipping company upon delivery - do not confuse them for extra shipping charges. If you are refusing a package because of tax issues, only a partial refund will be offered as you will be liable for the shipping costs and administrative fees levied be our courier.

After Sales Services
If, for any reason, you are noy 100% Satisfied with out product and service, please do not hesitate to contact our customer service team.
We appreicate if you could inform any issues before opening up a dispute with eBay or Paypal and we will work it out with you.

Warranty / Return Policy
All products will come with our stores 1 Year warrantly against manufacture defects. You can return the item for service in case of warranty issues.
We office a 14 Days No Question Asked Exchange policy from the day you receive the item and if you could follow the below return guidelines:

Products must be returned in NEW Condition with their original packaging.

All returns must be boxed and packed securely for shipping.

You are respensible for the returned shipping cost and it is non-refundable

We recommend you to contact us before returning an item