US Shipping
This item from our warehouse in St. Augustine, Florida
PLEASE NOTE: UPS cannot ship to PO Box or AFO/FPO addresses. Please see the 'Shipping and payments' eBay section for rates.
We ship each day at 11AM M-F. All orders placed by 10AM will ship Same Day, orders placed after 10AM will ship next day. We do not ship on weekends or holidays, orders placed on weekends will be shipped on Monday.
Bikes are shipped in factory direct containers and are 95% assembled. The following parts are removed for shipping and need to be re-attached: handlebar, front wheel, seat, pedals. You will also need to check and adjust all cables and components prior to riding.
International Shipping
We offer international shipping on some products via eBay, please check 'Shipping and payments' area for rates..
We Accept
PayPal and Credit Cards via
eBAY SECURE CHECK-OUT! Visa, Mastercard, American Express, Discover, or Paypal are all accepted via eBAY secure checkout.
Please note the following policies:
- Your order will usually ship within 1 business day after payment has cleared. You will be notified via email with a tracking number when your order ships.
- We are required by law to collect sales tax for Florida residents
30 Day Satisfaction Guarantee
Your satisfaction is our primary goal. You may return your purchase for any reason within 30 days from the date of purchase. Returns are assessed a 15% restocking fee. The buyer is responsible for round trip shipping costs and for sufficiently packing, and returning the item in "new" condition, we do not accept returns of used items.
To arrange for an RMA (Return Merchandise Authorization) please email contact us via eBay. If you do not obtain an RMA you may not be properly credited for the return.
RoadBikeOutlet is a distributor and online retailer of bicycle and cycling accessories and components. We've been selling bicycles direct to consumers for over 6 years and we've been invovled in the bicycle industry for over 25 years.
We sell direct to consumers online, we do not maintain expensive retail locations. By keeping our costs to a minimum we are able to offer the lowest price possible to our customers.
Customer service is our top priority. We have a knowledgeable staff of customer service agents and bicycle mechanics available to assist you. They can be reached at (904) 429-1557 (M-F 9AM - 5PM EST)
If you have any questions, please do no hesitate to contact us. We're here to help!
