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Extra features:
Gift packaging. If this item is a gift, we can send it directly to your loved one's address in gift packaging with price tags and eBay invoices removed for free. If you wish to impress by designer theme packaging for special occasion, for extra 20$ it will be done by one of Hallmark designers. Please,request in message.
''Virtual store''. If pictures are not enough and you wish to see more realistic colour and texture of the material as if you came to a store, request video of item in message.
Tailoring services
If you need to alter pants or skirt length, tailor can do it for you for extra 15 $ and ship it ready to wear. Please, request and provide measurements in message. (Due to location of tailor in the main store and high number of requests, please, add up two business days to handling and shipping times)
Advantages that our customers enjoy:
-Quality. All items are designer brands from retail store and individually inspected before the sale. Never ''not as described'', often ''better than described''
-Uniqueness. Retail, outlet and online store are owned by women from one family who immigrated to Canada from Europe and our motto is ''not to sell anything that you would not buy for yourself'' that is why only items with soul of designer from numerous collections would be invited to our store offline and online.
-Wholesale prices. off season collections and shelf pulls are sold with 60-90 % discount which are the cheapest deals that you can find online.
-Expert opinion. If you have any questions about fitting, colour shades,brand history,etc. there are always professionals available to give you detailed and rapid answer. Any questions are our priority, so, please, don't hesitate to ask.
Payment policy
Paypal (all major debit and credit cards), checks, direct bank transfers are accepted. Contact for bank payment details and invoice. Please, pay within 3 days of the end of auction or contact to arrange payment later otherwise unpaid item case will be opened automatically.
Shipping policy
All items are shipped usually on the same business day or up to 2 business days since payment is cleared.
All items are professionally wrapped and sent in bubble envelope or box. Only items that are in description are included, decorations, jewelry, accessories(including belts), furniture are not included unless it's specified in the listing.
Shipping is performed by Canada Post Standard and calculated by weight.
Approximate delivery time for Canada- 7 days
USA- 14 days
International- 21 days (there is shipper option available sometimes for heavy items by Surface standard that takes longer time, please, contact for quote)
Return policy
Returns are accepted within 7 days of delivery in the same condition with all tags and packaging as it was sent originally. Initial shipping and shipping back are not refundable to customer. All items are described thoroughly with measurements, detailed pictures in the listing plus ''Virtual store” video available upon request. All questions are answered quickly and detailed, so,please,do not hesitate to ask.
Authenticity and legal protection
All items come to Simons Canada or to related outlet stores come from manufactures and guaranteed authentic by reliable team of authenticators with many years of experience in the industry and legal department.
Store markings
Some clearance items might come with store code mark on the manufacture label or store tag or cut on the manufacture label inside. This does not affect quality and is not visible when worn,but is made by many retailers to prevent store returns fraud.
O u r g o a l i s t o b r i n g y o u p l e a s a n t o n l i n e s h o p p i n g e x p e r i e n c e w i t h
s e r v i c e o f h i g h – e n d d e s i g n e r s t o r e a n d w h o l e s a l e p r i c e s.
Thank you for visiting and always welcome back
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