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3mth warranty on all products

After Sale Limited Warranty

All refurbished equipment supplied by Reboot IT are covered by the limited warranty which lasts for 90 days and begins on the date of purchase indicated on your invoice. The warranty period is not extended if we replace a warranted product or any part(s) 

The extended limited warranty (at an additional cost) ends 1 year from the order purchase date indicated on your invoice. The warranty period is not extended if we replace a warranted product or any part(s)

The warranty does cover: 

• Only items which are specifically described as having a warranty period are covered by the Reboot-IT warranty. Items described "AS IS or “PARTS ONLY" are excluded from any warranty.
• This limited warranty covers defects in materials and workmanship in the hardware products sold by Reboot IT on a part-by-part basis

 The warranty does not cover: 

• Consumable parts of the item being sold (e.g. laptop batteries).
• Items damaged in transit.
• Defects and malfunctions resulting from viruses, lock ups, general protection faults or operating system errors.
• Compatibility problems - it is the buyer’s responsibility to ensure the item purchased will be compatible for use with their existing hardware and systems.
• Any defects or damage as a result of using this item in a manner other than its intended or customary use.
• Any defects or damage which have been caused by abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorised modifications, unauthorised connections, unauthorised repair, neglect, abuse, accident, alteration, improper installation, including damage caused by freight, blown fuses, electrical fluctuations, spill of food or liquid or any other acts which are not the fault of Reboot-IT.
• Breakage or damage to the casing.
• All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.
• Consumable components of the item.
• Items which have had the serial number removed or made illegible.
• Damage resulting from use of non-standard accessories.
• Items which have been damaged in transit on return to Reboot-IT.
• Items where the security seal has been removed or tampered with in any way.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or jurisdiction to jurisdiction). Reboot IT’ss responsibility for malfunctions and defects in hardware is limited as set forth in this warranty statement. All express and implied warranties for the product, including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose, are limited in time to the term of the limited warranty period set forth herein. No warranties, whether express or implied, will apply after the limited warranty period has expired. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. 

Return Policy 

• You may return your refurbished system up to 21 days from the date of invoice
• Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by Reboot IT is Reboot IT's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Reboot IT within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Title to software will remain with the applicable licensor(s).
• It is important that you return everything on your system order, and that it is in its original packaging.
• A RA (return authorization) will be required! All Shipments without a pre-authorized RA# will be returned. Call 1-300-747-788 for RA and return information.
• We will credit your account for the price of the system minus shipping and handling.
• Restocking Fees - Unless the product is defective or the return is a direct result of a Reboot IT error, a restocking fee of 15% may be charged on hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, and on software that has not been downloaded if the software is delivered electronically

• ALL SALES ARE FINAL. The buyer assumes all risk of liability with respect to the purchase of the product, buyer responsible for shipping charges.
   
• Your purchase is a contract, once you make a purchase that purchase is final.
   
• All items will come with a minimum of a 3mth warranty
   
• Once payment is received, the item will be sent to the address you provided us when making your purchase.
   
• Final sale price is GST inclusive. A tax invoice will be supplied with every purchase.
   
• Making a purchase with Reboot-IT constitutes your agreement and acceptance of these terms and conditions, our shipping conditions and warranty statment.
   
• If you do not agree, please do not place a bid on our item

About Reboot-IT

	Reboot IT - Refurbished equipment specialists Reboot-IT has been trading on eBay since 2004 and has provided great value computer equipment to over 10000 ebay members.  Established in 2001, under our wholesale company STE Pty Ltd, Reboot-IT deals directly with global computer companies (IBM, Dell, Acer and more) to ensure our customers receive a high quality product at a great price.  Located in Springvale, Melbourne our central location makes it easy for you to pick up your order. If you require delivery anywhere across Australia, our fully equipped warehouse ensures your orders are packaged professionally, allowing for safe delivery to your doorstep.  All our equipment has been professionally refurbished to IBM's quality standard so you can be comfortable in knowing you will receive the best quality hardware. We have a bricks and morter store and all eBay customers are welcome to come to our showroom to view, pickup and pay for their items in store. We are open M-F 10am -6pm. Our experienced knowldegable staff are happy to answer all questions prior to purchase and you can contact our sales office on 1300 747 788.
Some of our team at the showroom in Melbourne
Reasons to buy from Reboot-IT A real business with a real store front - Our company is registered with the Australian Securities and investment commision(ASIC) so you know you are dealing with a genuine business which is there to assist you quickly if you have any questions. We provide a tax invoice with every purchase and because you are dealing with a real business you have greater recourse than dealing with home based or private sellers.  Great pricing - Buying from us means you get to cut out the middleman. Enjoy warehouse direct pricing on quality items and save up to 80% off the original price of the items when they were new.  Warranty on all items - We provide a back to base replacement warranty on all items we sell. If there are any problems with your order please contact us immediately as we always try and resolve the issue to your satisfaction. Professionally refurbished items to IBM standards - All our stock is refurbished to the exacting standards of IBM, one of the world's largest computer companies.  Commitment to service - We have a knowlegable staff who are happy to help you in deciding what item will suit you best and importantly, provide after sales service. We are a real business and are availble 6 days a week to help. Simply emailsales@reboot-it.com.au or call 1300 747 788.  Large selection and quantity of stock available - Our warehouse is filled with computers, monitors, laptops, parts and many other computer related products. We can supply orders of 1 or 1000 units.  Flexibility - Need to add more RAM or a DVD Burner to your purchase? No problem. Just let us know and our on-site technical staff will fully customize your order to your exact specifications

We have experienced and friendly staff ready to answer any questions via telephone, email or via the eBay messaging system. 

When contacting us please ensure you provide the following information - Your eBay ID, Item number, Item title, and reason for contact. 

We aim to reply to emails within 24 hours (Monday to Friday) however during especially busy periods it may take longer.