PAYPAL - The fastest way to pay for immediate dispatch. We also accept major credit and debit cards via Paypal if you don't have a PayPal account. We accept online payments through the Paypal secure environment & transactions are shown in Pounds Sterling.
CREDIT or DEBIT CARD - A fast way to pay for immediate dispatch. We accept Visa & Mastercard Credit & Debit cards for orders under the value of £100 via telephone on . Transactions are processed & shown in Pounds Sterling. Do not email your card details to us. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution. We do not store credit card details nor do we share customer details with any third parties.
CHEQUE - Please allow 10 working days from receipt of your cheque for your payment to clear. We will email you to confirm the date of receipt. Cheques should be made payable to Cork Farm Equestrian.
GIFT VOUCHER - We will require the unique voucher number & any additional payment if applicable. Vouchers can only be redeemed via email & a scanned copy of the voucher will be required.
We will contact you at various stages throughout the dispatch process by email to advise you on the status of your order. It is very rare that an item should arrive after the Estimated Delivery timesclae supplied by eBay. If your order is overdue please contact us.
Most items are delivered Monday to Friday unless a Saturday delivery has been specifically requested. If you need an item urgently or by a certain date we request that you contact us prior to purchase to check stock levels & any additional associated costs.
When your parcel arrives at your delivery address a signature may be required to acknowledge receipt. Please note that we cannot request for couriers to leave items without a signature or the insurance on the parcel becomes invalid.
Cork Farm Equestrian use a variety of delivery servies. Should you require your item to be sent with a specific delivery company please contact us prior to purchase.
Highlands, Islands & Remote areas: Small items will be sent with Royal Mail. For larger items or high value items where a courier delivery is required a surcharge may apply. To enquire whether your address is classed as Highlands & Islands please contact us before purchase. The following addresses are classed as Highlands, Islands & Remote areas: Isle of Wight, Isle of Mann, Channel Islands, Northern Scotland, Scottish Highlands & Northern Ireland.
International Delivery: A variety of delivery options are available for International customers. If you would like your item sent using an express service or if you would like your delivery to include a signature please contact us before purchase.
If you return an item to us within the required timescale in brand new, unused, unmarked condition & in the original manufacturers product packaging we will be happy to exchange or refund you with the original purchase price. We reserve the right to charge a variable fee should the item be returned in an unsatisfactory condition. This does not affect your statutory rights. You must make your own arrangements to return goods to us and you will be responsible for the cost of return unless goods are faulty. We request that you obtain proof of postage & add tracking to your parcel as you are responsible for the returned goods until they arrive safely in our warehouse. For exchanges there may be an additional postage payment levied for the shipping of your new exchanged item even if your initial item was offered with free shipping included in the price.
Please note the following cannot be returned or exchanged unless faulty: Personalised and Special order items, DVD's, CD's, Videos, Underwear and Computer software. Personalised and Special order items cannot be cancelled once the order has been processed.
If you wish to return an item please contact us on or at . We request that you place your contact details, the reason for your return & a copy of your invoice in your parcel.