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We accept Paypal payment and if you would like to collect your item from us we also accept cash on delivery.
Free post (if offered) only applies to UK mainland addresses.
All our products will be dispatched within 1 working day. Our business days are Monday-Saturday
Please allow 2-5 working days for your item to be delivered if being sent by Royal Mail 2nd class or Hermes.
We can also send via special or recorded delivery but please contact us for more information and prices.
All of our products are securely packaged to ensure safe transit.
We will ship to European/Worldwide destinations but buyer will be responsible for any customs charges incurred and we always ask that items are tracked no matter their cost.
We will not be held responsible for any products sent standard or economy rate that are lost in transit but we will endeavour to get a refund from Royal Mail as we always acquire a proof of posting. Please however get in contact with us if you item has not arrived after 4 days as all our items have unique 13 digit codes on them and we can partially workout where your item may be.
At KatsAttic we will offer either a 14 day or 30 day money back guarantee if a item is not as described or found to be not working. We ask that the buyer pays for return postage and returns the item in the same condition as it was received. If the item is found to be faulty then all costs will be refunded including the return post.
If you have any questions or queries with our products please do not hesitate to contact us as we are always here to help. We will endeavour to answer questions within 6 hours if not sooner by ebay message. Please be aware that we are based in the UK and any questions asked outside our time zone may be delayed.
KatsAttic
Katrina McGowan, Access self storage (1005)
Bugsby's Way, Charlton, London, SE7 7SF
Tel: 078 8913 9408
Email: katsattic@outlook.com