(1) We accept PayPal only.

(2) After you have won the auction, an email will be sent to your eBay registered email address.

(3) If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.

(4) All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.

(5) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. 

(1) Our warehouse is located in UK

(2) We ship to UK ONLY.

(3)  No combined shipping discount offered and no pick-up service!

(4)  All the items sent by Stand Delivery(royal mail,hermes)and Express Delivery(APC: Next Working Day) to guarantee the delivery time for you. ( Delivery times may vary, especially during peak periods)

(5) Shipment will take about 1-4 business days via Royal mail 1st class,2-5 business days via Royal mail 2nd class

(6)  Items should arrive you within 2-6 business days except weekends and holidays.

       Orders on weekends/holidays will be dispatched on the next working day.

(7) All items will be shipped to buyer's paypal address. Please confirm your paypal address is right. 
(8)  We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

(1) For your best shopping experience in our store and saving your time .Please Do Not click "Return this item" except that you just don't need it any more.Because no return request is our company's Service. Please click "Contact seller" via Ebay Message(protected by Ebay),that is the fastest way to solve any problem for you.You will get the replacement or refund through the communication between us.

As the picture show below:

(2)We fully guarantee Customers benefit within 14 business days if item DOA (damage on arrival), and please contact us within 30 days from the delivery date to exchange or refund.No need return just contact us.  Refunds will be given via paypal only.

(3) For malfunction products under warranty period, please contact our customer service via EBay Message. Replacements will be sent once after we have a fully communication.No need return the original one after we have fully communication.

(4) The buyer has an obligation to cooperate with seller to verify defective item. If you want return, please double check if the item does not work or you just don't need it any more. If the item defective or no work,
no need return.

(5) All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).

(6) A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.

(7) All return products should be in original package with all accessories included.

About Feeback

Your satisfaction is our pursuit.

We Strive For Positive Feedback & 5stars ☆☆☆☆☆ DSR (detailed seller ratings).

Please do not leave us negative feedback or open a dispute without first giving us a chance to solve thr problem.

If you have any problem/dissatisfaction, please contact us via eBay. We aim to respond to all emails within 24 hours (Sat. & Sun. & public holidays excluded).

If you don't get response within 1-2 business days, please check your email again and your SPAM box. If still no response, most times it is because your email did not go thru successfully or you sent to the wrong email address. Please keep in mind that by no means we would ignore your emails and not respond on purpose.

                                   We really appreciate the chance to improve our service.

FAQ?

Q:Do you have a discount?

A:There will be a discount if you buying servel items,please contact us before place the order.

Q:When will you post the item?

A:Items will be shipped within 1 business days after received the clear payment and  items purchased on weekends and Holidays will be dispatched on the next working day.

Q:When will you suppose to receive the item?

A:It depends the shipping method you choose.All the items be post via(Royal mail.Hermes.APC)

Royal mail 1st class usually take about 1-4 business days to arrive.Royal mail 2nd class about 2-5 business days.Sometimes package maybe delayed in post due to shipping service.Please contact us to check.

Q:Can I have a refund or replacement if I haven't receive the item for a long time?

A:Royal mail guideliness states that sender should allow 15 days from the date of the dispatch time before an item is considered lost.If there is futher question,please feel free to contact us. 

Q:Can I have a refund or a replacement if I don't satisfied with the item?

A:We provide 30 days return policy.please contact us ask for the RMA number and returned address before returning.And P&P will be charged for the wrong / no need order

Q:Can you send to the country which is not included in the listing?

A:Please be noticed that we only post the countries listed in the postage and payment page.