Contact Us
Our customer service department is open Monday-Friday 9am-5pm. Please either contact us through eBay "Ask a question" or call us on 0845 6520902
Returns
We offer a 30 day returns policy, please contact us through eBay "Ask a question" if you wish to do so.
Wrong product received
If you do receive the wrong product please contact us through eBay "Ask a question" and we will arrange a free returns label and then the correct item will be dispatched to you.
Please note this only happens on very rare occasions through our automated packing system.
Goods that are faulty on arrival
Please return the faulty item for either a refund or replacement.
You must return the faulty item within 30 days of purchase
Goods faulty during use
If your item becomes faulty during use please, contact us through eBay "Ask us a question" we will then give you the relevant information to obtain a replacement or repair from the manufacturer.
Changed your mind on your purchase (Unwanted item)
Unwanted items must be returned, unopened in original retail packaging and the seal must be intact.
Return postage must be paid for by the customer. Any items returned open, seal broken, or not in original unopened retail packaging will be subject to a 20% restocking charge.
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