We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response. 

Normally if you have purchased an item before 11.00 PM Monday to Friday it will be shipped that day. If you have purchased on a Saturday or Sunday, it will normally leave Monday Morning. All our orders are dispatched between Monday to Friday (except public holidays). Please contact us is you are in a hurry as we will let you know if we can fore fill your order in time. For customers looking to purchase more than one item, please purchase your items and wait for us to invoice you with our special multiple shipping discount. Please look at our other items to see if there is anything you like, to save on postage costs. For customers in Europe items normally take 6-8 working days to receive depending on how fast their country Custom clears the item and delivers it and for customers in USA, Canada, Australia normally take between 8-12 working days to receive depending on how fast their country takes to Custom clear the item and deliver it. International shipping may be subject to import duties or other taxes. Postage - Postal charges are clearly shown within the auction listing. Please bear in mind that our postal charges include more than the price of a stamp and includes actual postage costs, packaging and handling. If you bid, you are deemed to have accepted the shipping charges quoted.  If you have any question or queries please send us a message via eBay we are here to assist you during normal office hours Monday to Friday (except public holidays). 

If not 100% satisfied with your purchase for any reason, the item can be returned with in 14 days of receiving it. After 14 days your order will be assumed satisfactory and claims of shipment errors or requests for returns or exchanges will not be accepted. If you have any question or queries please send us a message via eBay we are here to assist you during normal office hours Monday to Friday (except public holidays).