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Afla Romeo Mito: 09>, 159 05>, 147 03>
Audi: A3 03>, A4 05>, TT 06>
BMW: 1 Series E81, 3 Series E90, 5 Series E60, Mini 06> (R56 & R57)
Chevrolet: Cruze 09>
Chrysler: 300C
Citroen: C2 06>, C3 06>, C4 06>, C5 05>, C8 06>
Fiat: Bravo 07>, 500 07>, Punto 06>
Ford: C-Max 03>, Focus 04>, Mondeo 04>, s-max 05>, Fiesta 2011>, Focus 2011>, C-Max 2011>
Honda: Civic 2012>
Land Rover: Ranger Rover 06>
Mercedes: A-Class (W169), B-Class (W245), C-Class (W203), E-Class (W211), SLK (R171), C-Class (W204)
Peugeot: 207 06>, 307 05>, 308 07>, 407 05>, 807 05>
Porsche: Cayenne 2002>
Renault: Megane 09>
Saab: 9-3 2008>
Seat: Altea, Ibiza, Leon, Toledo
Skoda: Fabia, Octavia, Roomster, Superb
Vauxhall / Opel: Agila 04>, Antara 06>, Astra 04-09, Corsa 05>, Tigra 05>, Vectra 05>, Zafira 05>, Astra J 10>, Insignia 09>
VW: EOS, Golf MK5, 6 , 7, Jetta 04>, Passat 04>, Polo, Scirocco Mk2, Tiguan, Touran
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- We ship to the UK, EU and Worldwide destinations.
- For UK and International orders we use Royal Mail.
- Orders normally ship the same day, though may take 2 to 3 working days in busy periods.
- UK orders only - For guaranteed shipping and next working day delivery before 1PM please select the Special Delivery option. For same day dispatch order must be received by 2PM. If you need urgent delivery after 2PM cut-off please call our customer services number as we may be still be able to ship after the 2PM deadline. Special Delivery orders are only shipped Monday to Thursday inclusive. For Saturday guaranteed delivery please call the customer service number on the listing.
- Anticipated Delivery Times:
UK Orders
1st Class Packet - typically 1 to 2 working days
2nd Class Packet - typically 2 to 4 working days
Recorded 1st Class - typically 1 to 2 working days
Special Delivery - Guaranteed next working day by 1PM
International Orders
EU Destinations
Standard Air Mail - EU - Delivery aim to Europe is 3 to 5 working days
Signed For Air Mail - EU - Delivery aim to Europe is 3 to 5 working days
Airsure - EU - Delivery aim to Europe is 2 to 6 working days
Worldwide Destinations
Standard Air Mail - Rest of the World - Delivery aim to the rest of the world is 5 to 7 working days.
Signed For Air Mail - Rest of the World - Delivery aim to the rest of the world is 5 to 7 working days.
Airsure - Rest of the World - Delivery aim to the rest of the world is 2 to 6 working days.
- International Shipping Options Explained
Standard air mail does not have a guaranteed delivery time and is not tracked or insured.
Signed For air mail does not have a guaranteed delivery time and a signature is required upon receipt. The insured value is up to £50. Additional insurance up to £ 250 or £500 can be purchased at extra cost - contact customer services.
Airsure does not have a guaranteed delivery time and is tracked at 6 points during delivery. The insured value is up to £50. Additional insurance up to £ 250 or £500 can be purchased at extra cost - contact customer services
- Additional Information for International Customers
Please note that international shipping times are approximate and may be subject to customs delays for countries outside the EU. It is recommended that International Signed For or Airsure shipping options are used, as these have a tracking reference. All customs / clearing charges are the responsibility of the customer and are determined by the customer's location - please contact your local customs service for costs involved. If you have not received the item within 10 working days please contact your local post office to check if the item is being held locally.
- Lost / Delayed Items
UK Only: Items sent by 1st Class, 2nd Class, Standard Parcels and Recorded Signed For™ are not classed as lost until 15 working days after the due date.
EU and rest of the World: Loss claims should not be submitted until after 20 working days (Mon – Sat) for items going to Europe and after 25 working days for Rest of the World
- Royal Mail Claims Procedure Royal Mail Claims Procedure
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Debit / Credit Card payment. To pay using your own Debit or Credit card please call our customer services No. |
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PayPal
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Warranty Terms and Conditions
Parts and kits only
Unless otherwise stated in the individual listing, all our items have a 1 year manufacturer's warranty against manufacturing defects. Faults caused by accidental damage, water damage, improper repair or customer mis-use are excluded from the warranty. Consumable items, such as batteries are excluded.
Fitted handsfree car kits (supplied and fitted by JustCarKits)
We are pleased to offer a 2 year parts warranty against manufacturing defects on all Parrot handsfree car kits fitted by JustCarKits. All our Parrot kits are official Parrot UK stock with full UK warranty.
In addition we also offer a 3 year installation warranty on all installtion work undertaken by JustCarKits.
We are a Certified Parrot Installer with over 20 years experience in the mobile communications industry.
To resolve a warranty issue please contact JustCarKits by phone, email or through the Ebay messaging system. We will need your customer details to process any claim.
General Terms
All Ebay sales are final.
Payment is required within 7 days of agreement to purchase.
For Ebay sales we accept Credit & Debit cards by phone (call customer services No.) and payment through PayPal.
Orders paid by PayPal are shipped to the customer's confirmed address only.
Non-payers will be reported to Ebay.
Feedback
We hope that we have provided excellent service to you and that you can leave us positive feedback.
Should you have any concerns please make contact (phone/email/Ebay messaging system) before leaving neutral or negative feedback - we will do our best to resolve any issues.
Support
Pre-Sales Questions
If you have any questions about compatibility or suitabilty of the product please call our customer services number prior to purchase. You can also email us through the Ebay messaging system.
Please ensure that you have Make / Model and Year of vehicle, whether it has the factory fitted SatNav option or has upgraded sound system such as Bose/Harman Kardon,etc... We will also need to know which carkit/stereo/other electronic item you are intending to fit.
After Sales Service
If there is a problem with your purchase please contact us so that we can resolve any issues. We are here to help our customers. We have a high level of technical expertise with the items we sell.
In the first instance please contact us through the Ebay messaging service. We will reply as soon as possible.
Support is available Monday to Saturday during our normal working hours: Monday to Thursday 8AM to 6PM, Friday 8AM to 5.30PM, Saturday 9AM to 5PM. All times are GMT. We are closed on Sundays and Bank / Public holidays.
For an urgent inquiry we can also be reached on our customer support number on the listing.
Returns Procedure
Please note that Programming Cables are NOT eligeable for return, as these are service items used by technically competent personnel to update electronic components. We are happy to repair/replace any faulty programming cables within the 1 year warranty period.
Purchases made under "Buy it Now" Listing.
We are happy to accept returns on items purchased under a "Buy it Now" listing.
If an item has been correctly supplied but does not fit/is not suitable we are happy to exchange it, as long as the return postage costs (to return and re-send) are covered by the customer.
Should you wish to return an item please email us through the Ebay messaging system within 14 days of receipt of the item, stating the reason for return. We will then issue a RMA (returns authorisation) number. This RMA number, along with Ebay item No. customer name and contact phone No. should be included with the returned item. The RMA number MUST be written on the outside of the returned package. Failure to include this information will result in delays in processing the returned item. The item should be in "as new" condition and in a re-saleable condition. Items that appear to have been used, have the incorrect serial number, are incomplete, have had unauthorised or improper repair or are damaged by customer mis-use will be returned at the customer's expense.
The cost of returning any item is the customer's responsibility, unless the item has been incorrectly supplied / misdescribed in the listing.
When returning items it is recommended that a "Signed For" service with adequate insurance cover is used, as we will not be able to refund any items that are not received.
Special order items cannot be returned
Purchases made under "Auction Listing format".
Any item(s) purchased under an auction listing format is(are) not eligeable for return unless a) the item is not as described or b) the item is faulty upon receipt.
The warranty period offered on items purchased under an auction listing will be detailed on the individual listing details.
JustCarKits
Unit 3, Big Yellow
111 Whitby Rd
Slough, Berkshire
SL1 3DR, UK
Customer Services Telephone No: 01753-673500 International +44 1753 673500
We can also be contacted through the Ebay Messaging System
UK VAT No: 858 0172 18
Contact
Our customer services dept. is open at the following times (GMT):
Monday to Thursday 8AM to 6:30PM
Friday 8AM to 5:30PM
Saturday 9AM to 5PM
Sunday and Bank / Public Holidays - Closed
We can also be reached through the Ebay messaging system and by email Send Email
