Part #:            VTR212002

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ZEN HOBBIES POLICIES

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Payment Policy:

·         We accept PayPal only. Credit card payment also accepted through PayPal.

·         Make sure you select the correct Postal address when paying for this item.

·         Winning bidders must pay within 7 days. 

Shipping Policy:

·         We ship to Worldwide.

·      All items are shipped out thru USPS unless otherwise. Majority of packages arrive between 2-5 days. USPS does not allow a 

     claim to be filed until 45 days has passed.  Please work with us to resolve any issues. Please email us to contact us through eBay.

·         All Items Ships in 24 Hours from Monday to Saturday after receiving the payment.

·         We only ship to your PayPal address so please make sure it is correct before you check out. 

International buyers please read this before buying any item from us:

·    Any order shipped outside of USA is sent using United States Postal Service . Once shipped the average delivery time is estimated at 14-21 working days. 

    However, sometimes there are delays caused by the US Postal Service and international customs agents that are outside of our control. Although rare, 

    these delays can cause shipments to take several weeks before they arrive at their destination.

·         International buyers are responsible for their customs fee. 

Combine Shipping Policy:

·         We provide combine shipping to all our valued customers (Domestic & International Both) to save their dollars. All you have to do is

       buy as many item as you want to and  then wait for our combine shipping invoice as eBay do not provide such facility so we have to do 

       it manually and we do that  throughout the day. 

       Please note that DO NOT pay at the time of purchase and wait for the combine invoice otherwise we are not able to refund you extra money. 

       If you have any query, feel free to contact us through eBay.  

Return Policy:

·         14 day return policy on Brand New/Un-Open items only. Full refund minus Shipping and Handling.

·         Buyer will pay return shipping charges.

·         As an Authorize Dealer everything we sell is fully covered by manufactured warranty. So warrantied or Defective Items Must Be 

      Returned Directly to Manufacturers.

·         Please contact us before any returns. 

Feedback Policy:

·     Feedback is important to all of us participating on the eBay community. We will leave you a feedback as soon as we receive feedback from you.

·    Please make sure you contact us before leaving a negative or low feedback. There are always ways to work things out to meet your satisfaction. 

    Every customer is important to us.

Contact us:

·         You can contact us on email through eBay. Our Operating Timings are 9a.m to 5p.m (M-S).

 

Thanks for your Business….

 

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