"We want you to be totally satisfied with every purchase you make from JuicyTrendz. It is our aim to offer you value and quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return it to our address within 16 days of delivery, unused in its original packaging, together with the receipt. We'll exchange it or offer you a full refund and that's guaranteed!"

We're proud to be selling high-quality products and hope you'll enjoy using them. However, we also know that there may be a time when you need to exchange or return something you've bought in error. All return items must be in the original wrappings and unused, therefore we make a special mention to be very careful when unwrapping the items to keep the wraps intact.

We are a UK based company and all items are dispatched from our UK warehouse.  We normally process orders on the day after the payment has cleared into our account.   We dispatch our products by 1st Class Royal Mail or by Courier depending on the weight and size of the order.   The method of dispatch is at our discretion. If your item does not arrive within 4 days of our email please contact us and we will do all we can to help.

The easiest method of payment is to pay for your item using the eBay Checkout. Please note that the total for the entire amount, including shipping, will be automatically calculated for you at once you click the Pay Now button. It is not necessary to request total from seller as our checkout calculates this for you. Please note that the postage not only includes postage costs from our warehouse to you, but also include our labour, packing materials, and the postage we’ve incurred from our suppliers/factory to our warehouse.